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Flipkart Cancellation Policy Changed

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aslam_ali

https://www.flipkar...m/

Flipkart Cancellation Policy Change.

In future, flipkart may charge for cancellation by users.

https://cdn0.desidime.com/attachments/photos/662341/medium/135753EE-D20F-4BC7-8BBA-D7A75F13F6B8.jpeg?1611840759

https://cdn0.desidime.com/attachments/photos/662342/medium/7A7F87EF-8720-4F93-A500-365C6C5BD3F6.jpeg?1611840771

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Deal Subedar Deal Subedar
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Yes, saw that in republic sale .
Now Amazon will copy that too.

Pro Community Angel Pro Community Angel
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Good step plus1
They should also pay for cancellations from their side alongwith

Pro Community Angel Pro Community Angel
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dhinchakrohit wrote:

What about returns?

They can’t have charges on that since many genuine cases also exist, but any return has a negative effect on your account and flipkart is already notorious for blocking accounts for that.
That is much more than a cancellation fee smile

Deal Hunter Deal Hunter
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androgame wrote:

Good step plus1
They should also pay for cancellations from their side alongwith

They should also pay for cancellations from their side along with – Yes

Entertainer Entertainer
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androgame wrote:

They can’t have charges on that since many genuine cases also exist, but any return has a negative effect on your account and flipkart is already notorious for blocking accounts for that.
That is much more than a cancellation fee smile

I have suffered from account blocking 😅

Entertainer Entertainer
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behappy wrote:

They should also pay for cancellations from their side along with – Yes

Right captain 👌

Deal Captain Deal Captain
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WORST Decision, Instead they are removing the freedom of Online Shopping.

Pro Entertainer Pro Entertainer
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Cody wrote:

WORST Decision, Instead they are removing the freedom of Online Shopping.

There is no freedom with Flipkart, they will anyway cancel the electronics orders. laughing

Deal Cadet Deal Cadet
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shaqib19 wrote:

Yes, saw that in republic sale .
Now Amazon will copy that too.

No they will not Amazon is customercentric and approachable Not like Flipkart Flipkart acts as ebay whereas amazon acts like they are selling on their own So even if they implement this in future though not possible It will be easy to get that cancellation amount refunded to Amazon pay balance In Flipkart case not possible beacuse their customer service is shit The customer care of Flipkart does not have any power except to escalate the matter and waste lots of time of customer

Deal Subedar Deal Subedar
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dhinchakrohit wrote:

What about returns?

They will block your account immediately after you initiated a return request.
Cancellation fee is a very far thing which customer needs to worry about bcos FK will block your account first.

Deal Cadet Deal Cadet
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Tejaa wrote:

There is no freedom with Flipkart, they will anyway cancel the electronics orders. laughing

True Their sales are mostly stockless They take orders from all customers but fulfill only limited and cancel the rest of orders For as far I know Flipkart is the only site doing this for thing

Deal Subedar Deal Subedar
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Awaz uthani padegi iske khilaf 😃😃

Deal Cadet Deal Cadet
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androgame wrote:

Good step plus1
They should also pay for cancellations from their side alongwith

True and also for those items damaged in transit

Deal Cadet Deal Cadet
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These cancellations count may be high. this is due to too many price fluctuations during the sale days itself (1-5days, the price will be variable)

Deal Cadet Deal Cadet
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Will they compensate if order is cancelled from their side 🤔

Deal Subedar Deal Subedar
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vk6 wrote:

Will they compensate if order is cancelled from their side 🤔

+ 1

Budding Star Budding Star
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In June 2020 GoI notified new Consumer Protection Rules of 2020 for all businesses, which also includes ecommerce.

Termed as Consumer Protection (E-Commerce) Rules, 2020, the new rules clearly tells that the ecommerce portals such as Amazon, Flipkart and others cannot charge a cancellation fee from the users, once they have made the payment

Pro Community Angel Pro Community Angel
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BAT_MAN wrote:

In June 2020 GoI notified new Consumer Protection Rules of 2020 for all businesses, which also includes ecommerce.

Termed as Consumer Protection (E-Commerce) Rules, 2020, the new rules clearly tells that the ecommerce portals such as Amazon, Flipkart and others cannot charge a cancellation fee from the users, once they have made the payment

7. No e-commerce entity shall impose cancellation charges on consumers cancelling after confirming purchase unless similar charges are also borne by the e- commerce entity, if they cancel the purchase order unilaterally for any reason.

Deal Cadet Deal Cadet
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FLIPKART IS A SHITEARLIER IT WAS GOOD….AFTER WALMART..IT HAS JUST BECAME A MESS…..I HARDLY PURCHASE ANYTHING FROM THANMOST OF THE ITEMS ARE CHEAPER ON AMAZONAND IT IS MUCH MORE PEACE OF MIND WHILE SHOPPING ON AMAZON..ESPECIALLY MOBILE EXCHANGE

Cool Cool
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19972 wrote:

No they will not Amazon is customercentric and approachable Not like Flipkart Flipkart acts as ebay whereas amazon acts like they are selling on their own So even if they implement this in future though not possible It will be easy to get that cancellation amount refunded to Amazon pay balance In Flipkart case not possible beacuse their customer service is shit The customer care of Flipkart does not have any power except to escalate the matter and waste lots of time of customer

Bro those good days are gone bro

Deal Subedar Deal Subedar
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dhinchakrohit wrote:

What about returns?

India (most) Indians need this google.com/search?q=restocking+fee for them to realise what happens when businesses face the brunt (of abusing the return policy).
Internationally, (even on Amazon, at-least for seller fulfilled orders) restocking fees are industry practice, once the market matures.

Deal Subedar Deal Subedar
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nandu.0076 wrote:

Bro those good days are gone bro

🤫 shhh🤫 please do not bust his ‘happy space’ bubble.

Oddly, past 6-7 months (with Amazon CSD) have started making Fliokart look good (in comparison).
and that sad speaks VOLUMES about Amazon buyer support (or even seller support) team.

Pro Shopping Friend Pro Shopping Friend
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tusharrai87839 wrote:

FLIPKART IS A SHITEARLIER IT WAS GOOD….AFTER WALMART..IT HAS JUST BECAME A MESS…..I HARDLY PURCHASE ANYTHING FROM THANMOST OF THE ITEMS ARE CHEAPER ON AMAZONAND IT IS MUCH MORE PEACE OF MIND WHILE SHOPPING ON AMAZON..ESPECIALLY MOBILE EXCHANGE

It may go and meet Snapdeal for chit chat very soon.
These companies can loose valuation very fast like a ship loosing bal with unruly crowd
Amazon has been very reasonable from begining

Deal Cadet Deal Cadet
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aadimaanav wrote:

India (most) Indians need this google.com/search?q=restocking+fee for them to realise what happens when businesses face the burnt (of abusing the return policy).
Internationally, (even on Amazon, at-least for seller fulfilled orders) restocking fees are industry practice, once the market matures.

What about genuine returns?

Deal Lieutenant Deal Lieutenant
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There are instances where item gets diverted from the delivery estimated time and customer may need to cancel it citing non availability of customer for taking delivery, purchased from somewhere else etc. Need to see Flipkart response in those cases. If cancellation fee is levied for those too then have to leave it for good.

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