Flipkart Exchange Process

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Deal Cadet
PK_Kumar

I want to purchase a new smartphone after exchanging my old Huawei smartphone(4 years old) on flipkart. The phone has some scratches on the back due to applying and removing back cover. Some minor scratches on the sides of the phone as well. No dents on the body or screen. There is not even a single scratch on the screen. But the major problem is that the upper part of the screen which is used to scroll down the notification panel is not working (but I am using the fingerprint scanner to scroll down the notification panel). Can anybody please tell what are the possibilities for it to get accepted on flipkart? 

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Deal Subedar Deal Subedar
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Phone Will Exchanged but value will decrease
Comrade Comrade
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Flipkart wishmasters scan the phone with microscope.... Be ready to pay 100-200 to get the original price or he may decrease the value... And flipkart womt do anything in this case.... 

Deal Subedar Deal Subedar
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They accept chai pani??

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Commentator Commentator
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I have a device (10.or g). Touch stopped working on 366th day. Since then, it's just lying in drawer. Is there anything that I can do? Exchange price without any bonus is just 1000 on Amazon (not listed on fk).  Condition is totally new(no scratch/dent/deformation)
Deal Cadet Deal Cadet
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https://cdn0.desidime.com/attachments/photos/808489/original/10.0orgxchng.png?1663851576

The phone is very old (the date I saw is 2017). But if you want to exchange then the touch should be in working condition. So, to make that happen, you will have to spend some extra money. Also, there will be no use of the smartphone in the future. However, there is one thing you can do. If anyone in your house needs a feature phone, then you can exchange it for the same (I checked on Amazon that the exchange value wrt a 4G feature phone is Rs.1300 with Rs.100 pickup charge). I am attaching the screenshot of the exchange value with the name of the feature phone. But the final decision is yours.

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Deal Lieutenant Deal Lieutenant
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What will happen if yaantra app not recognise the IMEI?
Deal Subedar Deal Subedar
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Then they will just flatly refuse the phone exchange, and ask you to pay up the difference amount to accept delivery. 

Happened with me just 2 days back, as their useless Yantraa app kept crashing on my old Le Eco Le 2. The Cashify Diagnostics app runs absolutely fine on the phone, but yeah, doesn't help with FK delivery agents.
Deal Newbie Deal Newbie
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Flipkart me mobile exchange me mobile box nahi rahega toh paisa katega 

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