Flipkart grocery Actual Order Value and Cancellation Refund Value Huge Mismatch

143°
Flame
Watcher

Ordered flipkart grocery today worth Rs 1216 via mostly Flipkart GV & Small amount via UPI.

I wanted to cancel full order to modify order for Re 1 items & reorder. But Cancellation page shows Only Rs 42 as refund instead of Rs 1216. Previously experienced same error so did not cancelled it. Customer care is clueless. This is huge bug. Anyone have prior experience on how to fix this flopkart issue? Suggestions plz. I think it's showing refund for one item which is worth Rs 42 .

Screenshot2023-08-10-13-27-07-18c4b2fae5edd267b2847f1b32e9bc41c3

Top Comments
28 Comments  |  
9 Dimers
  • Sort By
Community Angel Community Angel
Link Copied

Selecting particular item while cancelling?

Talk-Of-The-Town Talk-Of-The-Town
Link Copied

Which items you got for 1 rupee? flushed

Talk-Of-The-Town Talk-Of-The-Town
Link Copied

Check your flipkart gift card balance.

May be you have received refund there

Flame Flame
Link Copied
tappukepapa wrote:

Selecting particular item while cancelling?

No I am cancelling whole basket from app

Screenshot2023-08-10-13-38-56-87c4b2fae5edd267b2847f1b32e9bc41c3


Flame Flame
Link Copied
offersfan36 wrote:

Which items you got for 1 rupee? flushed

Check yours. it's location specific Re 1 item.

Flame Flame
Link Copied
offersfan36 wrote:

Check your flipkart gift card balance.

May be you have received refund there

I haven't cancelled it yet. Flipkart shows refund total value status before cancellation. I am talking about that.

Talk-Of-The-Town Talk-Of-The-Town
Link Copied
Expand
Watcher wrote:

Check yours. it's location specific Re 1 item.

No items showing at 1 rupees for me...
Which items you got?
Talk-Of-The-Town Talk-Of-The-Town
Link Copied
Expand
Watcher wrote:

I haven't cancelled it yet. Flipkart shows refund total value status before cancellation. I am talking about that.

No worries... Just go ahead and cancel if you want.
You will receive full refund from which you paid..
Flame Flame
Link Copied
Expand
offersfan36 wrote:
No items showing at 1 rupees for me...
Which items you got?

Sugar & biscuit 🍪. Re 1 items come & go. Cheap Flopkart tricks.

Talk-Of-The-Town Talk-Of-The-Town
Link Copied
Expand
Watcher wrote:

Sugar & biscuit 🍪. Re 1 items come & go. Cheap Flopkart tricks.

Yeah it's not available in my location
Flame Flame
Link Copied
Expand
offersfan36 wrote:
No worries... Just go ahead and cancel if you want.
You will receive full refund from which you paid..

Yes customer care is saying same. But they are clueless why it's showing.

Community Angel Community Angel
Link Copied
Expand
Watcher wrote:

No I am cancelling whole basket from app

Screenshot2023-08-10-13-38-56-87c4b2fae5edd267b2847f1b32e9bc41c3


Try via website. Still, you should get full refund.

Talk-Of-The-Town Talk-Of-The-Town
Link Copied
Expand
Watcher wrote:

Yes customer care is saying same. But they are clueless why it's showing.

It may be bug.
If you don't receive full refund, you can complain
Flame Flame
Link Copied
Expand
tappukepapa wrote:

Try via website. Still, you should get full refund.

Screenshot2023-08-10-13-54-43-07e4424258c8b8649f6e67d283a50a2cbc

Same error on website.

Benevolent Benevolent
Link Copied
Expand
Watcher wrote:

Screenshot2023-08-10-13-54-43-07e4424258c8b8649f6e67d283a50a2cbc

Same error on website.

bro dont take risk, happened with someone. later he had to call them many times to get pending amount as it did partial refund earlier. this might not happen with you but their customer support is pathetic. reject this courier and reorder from some other account. also share link for rs.1 products.
Community Angel Community Angel
Link Copied
Expand
kukdookoo wrote:
bro dont take risk, happened with someone. later he had to call them many times to get pending amount as it did partial refund earlier. this might not happen with you but their customer support is pathetic. reject this courier and reorder from some other account. also share link for rs.1 products.

+1, order from other account. Call customer care and ask them to cancel from their side, and ask them about refund amount as well. No link required for 1rs items. They will be visible on home page of grocery section.

Hotshot Hotshot
Link Copied
Expand
Watcher wrote:

Screenshot2023-08-10-13-54-43-07e4424258c8b8649f6e67d283a50a2cbc

Same error on website.

They give full refund . Happened with me , got full refund , instantly , had paid via gv & upi

Post Emperor Post Emperor
Link Copied

It's a bug, the amount which will be refunded to Gv won't show and will take like 2-3 days to refund back to gv.

Happened to me, the customer care was clueless as always.

Deal Lieutenant Deal Lieutenant
Link Copied

you will get full refund, it shows price of 1 item while refunding, on next screen it will become full

Talk-Of-The-Town Talk-Of-The-Town
Link Copied
Watcher wrote:

@luckyemerald @VicksJ @Chin42 @tappukepapa @offersfan36 @kukdookoo

after getting all your replies , now We can conclude that flopkart intentionally kept the bug by showing one product price instead of full busket value so that we resist cancellations. Thanks guys for inputs. 

It's not intentionally kept bro.. It may be technical fault.
Anyway, we are here to help each other blush
Hotshot Hotshot
Link Copied
Expand
offersfan36 wrote:
It's not intentionally kept bro.. It may be technical fault.
Anyway, we are here to help each other blush

Def 👍🏼 !  Through our experiences 🙏

Deal Lieutenant Deal Lieutenant
Link Copied
Expand
offersfan36 wrote:
It's not intentionally kept bro.. It may be technical fault.
Anyway, we are here to help each other blush
now help me with this AU LIT bullshit
Talk-Of-The-Town Talk-Of-The-Town
Link Copied
Expand
VicksJ wrote:
now help me with this AU LIT bullshit
What? flushed
Deal Cadet Deal Cadet
Link Copied

Still get ful refund

Deal Subedar Deal Subedar
Link Copied
Expand
offersfan36 wrote:
No worries... Just go ahead and cancel if you want.
You will receive full refund from which you paid..
also got your account blocked
Talk-Of-The-Town Talk-Of-The-Town
Link Copied
Expand
akhild wrote:
also got your account blocked
If you do cancelation rarely then it's OK.
But if it's regularly, then account will be blocked.
replyuser
Click here to reply
Reply