Flipkart grocery missing items in delivery box refund request rejected
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Ordered items from Flipkart grocery and one item for I ordered 3 packets I received only one packet complained to customer care the raised concern and they rejected case as delivered partner says delivery was intact what to do now Flipkart made me suffer for their mistake
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Always shoot a video while opening any online delivered package, showing its intact packing & then opening to show the contents.
You will have a video proof if something is missing or wrong item delivered.
Flipkart has been quite a mess lately especially in regard to Grocery orders.
Yes true but sometimes it’s hard to remember 50+ items.
If you guys are paying via credit card/ charge back to Flipkart for the refund. I don’t understand why dimers don’t use cc and charge back instead of complaining here.
There are so many threads based on this. Every e-commerce specially Fk/Myntra take customer for ride, always use cc and if any issue, rather than dealing with with cc, just file a chargeback. I’ve done on both FK/Myntra and they lost against me everytime.
Happened almost every time. Always got refund of missing item
You get a recorded call to verify your open box delivery and not accept/call customer care then itself.
It is a pain, but you have to bear with it.
PS: our 90% of daily needs come from Flipkart or Amazon nowadays. We haven't gone shopping for groceries in the last few months now (and probably countable number of times since covid). It is atleast 10-25% expensive, but that is the price for convenience & laziness.
Forum is full of Flipkart complaints.
Raise complaint in Twitter. Their social media team works better. I too faced same issue few times, I never submitted any proof but got refund for all missing items.