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Flipkart Pay later Cibil issue

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Deal Cadet
aniket1587
i am a flipkart plus member and flipkart provided Pay later facility 6 months ago, back then pay later service was provided by Kissht, during diwali flipkart tied up with IDFC first bank and flipkart asked customers to complete KYC, i have completed the KYC. the issue is, this pay later is reflecting in my CIBIL report as personal loan of Rs 60,000 from IDFC first bank. so i wanted to close Pay later, i contacted flipkart 2-3 times to deactivate, flipkart always says it can't be deactivated, i contacted IDFC first bank twice, even the bank said we can't close this loan account u will have to contact flipkart for closure. flipkart is forcing customers to use Pay later and its also reflecting in CIBIL as personal loan. can anyone suggest a way to resolve this issue??
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Deal Newbie Deal Newbie
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I’m also facing the same issues showing 60k personal loan from idfc first bank.i tried all the way visiting branch sent mail to idfc, contacted customer care executive, no one having proper knowledge on this they always diverting to another. If any one got the solution plz help me for the same. Thank you

Deal Subedar Deal Subedar
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head.customerservice [at] idfcfirstbank [dot] com
rno [at] idfcfirstbank [dot] com

Community Angel Community Angel
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All who are talking here about ‘fake’ ITR I know many CAs who tell to file ITR even if you have no income , one of my friend who have no income his CA still filed ITR for 300,000 income for FY-2018-19 his CA is filling
his ITR from past 5 years , charges 500 per year his intention was not getting credit card but he is just filling for the sake of filing he recently got credit card too based on ITR ,
so there is nothing called fake ITR , it is not a crime to show income
and filing ITR is always better than not filing ITR

Critic Critic
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Bro if it is a pro filing your fake ITR then no issue but do you really think people asking such questions here won’t make mistakes while filing their fake ITR. It is indeed not a crime to show income but it is a civil fraud case to show fake income to get something based on it if it gets detected & again those making mistakes have chances of this getting detected. In fact I suggest ppl(you might already be knowing this) to simply file an ITR with 2-3 lakhs received as gift from your father(assuming he file his ITR properly) whether you actually get it or not because it is 100% tax free & it takes care of anything you might do in a financial year incl paying cc bills above 2 lakhs or doing intraday trading with total volumes exceeding 1cr in a financial year etc.

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Deal Cadet Deal Cadet
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Requested for Paylater account closure. Today Flipkart closed my paylater account. Received this message.
“Hi Pallab,
Thank you for writing in.
We certainly understand your concern.

We are sorry to hear that you’re having issues while using Pay Later services.

We would like to let you know that your

Flipkart Pay Later account has been closed and the loan account is suppressed from CIBIL. Please retrieve a fresh CIBIL report to view the changes.

Please raise a dispute with the credit bureau if changes are not reflecting.

We would like to thank you for your understanding.

Please feel free to get back to us at any point of time for any further assistance and we will be happy to assist you.

We would love to hear from you."

Deal Cadet Deal Cadet
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I was not having any previous Credit History so my Credit Score was NIL and with purpose of building it gradually, I have activated both Amazon Pay Later and Flipkart Pay Later, few Months back.

Amazon Pay Later has Capital Float as Lending Partner and sanctioned Credit Limit of ₹10000 in this account, while Flipkart Pay Later has IDFC FIRST Bank as Lending Partner and sanctioned Credit Limit of ₹5000 in this account.

Now, when I have checked my Credit Score via One Score, Wishfin, Paisabazaar etc., both Experian and CIBIL Scores have improved from its NIL Status.

Amazon Pay Later is reflecting in both Experian and CIBIL as an Active Consumer Loan with sanctioned amount of ₹2000 by Capital Float, while Flipkart Pay Later is reflecting only in Experian as an Active Personal Loan with sanctioned amount of ₹5000 by IDFC FIRST Bank.

I think this Persona Loan of ₹5000 by IDFC FIRST Bank should also be reflected into my CIBIL Report, as it will help me in improving score, if I do transactions with Flipkart Pay Later on Flipkart and PhonePe and later do timely repayments. But if they don’t show this Personal Loan in CIBIL and won’t report its timely repayments then it won’t affect CIBIL Score at all.

Contacted Flipkart over its IVR but there is no option to talk to their CS Agent, even selected option for applying Flipkart Axis Bank Credit Card, but even after facing call waiting for more than 60 minutes even, no Agent got connected. Tried many such failed attempts.

After lot of frustrations approached IDFC FIRST Bank over 1860 500 9900 and explained this issue, nut they are not able to check my Loan Account details in their databse. Now, I wonder then how the same Personal Loan is reflecting in Experian Report, in their name. Contacted them multiple times.

Initially they didn’t helped in any way and told to contact Flipkart for any query related to Flipkart Pay Later account, but after few attempts, I was able to convince their one of the executive that they are Lending Partners, thus they sanction Loan amount and not Flipkart, they generate inquiries with Credit Agencies and report it as Active Loan and its usage & repayments, then he somewhat convinced to my logic an ready to help.

He has provided me this banker(at)idfcfirstbank(dot)com email id and informed to write my issue and attach copies of Credit Reports of Experian and CIBIL to them, then their concern team will revert back to my mail and will also receive follow up call from them in this regard and provide correct resolution.

So now, I want help & guidance from experienced dimers that what should I do in such a scenario? should I go ahead with this or avoid reporting in CIBIL by IDFC FIRST Bank, as some dimers faced issue of much higher Loan Amounts like ₹60000, ₹75000 etc. reported by them in their CIBIL Report.

I am quite confused as not having much knowledge of Credit Products and Services, so please provide your valuable suggestions.

Deal Cadet Deal Cadet
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is it 7 months since u have activated amazon and flipkart pay later?? CIBIL takes almost 7 months… from my personal experience… my first credit card reflected in the 8th month from the date of activation…

send an email to this address- [email protected]
mention ur contact no. and loan account no. and PAN no. if u have
u will receive a call back.

Deal Cadet Deal Cadet
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Nope, Amz Pay Later is 2 -3 months and Fk Pay Later is 1 – 2 months older, approx.

But both are visible in Experian Report and Amz Pay Later is only visible in CIBIL Report.

Loan Account No. for IDFC FIRST Bank (Fk Pay Later) is visible in Experian Score, but when called them on IVR, CS Agent told that it don’t get accepted in their database.

Will surely send them email on this said id.

Thanks for your help.

Deal Newbie Deal Newbie
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Maine jab se flipcart pay later active kiya h tab se mere civil me 60k ka persanl lone dik raha h .jab ki maine koi bhi lone nahi liya h .plese help.

Deal Newbie Deal Newbie
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Maine jab se flipcart pay later active kiya h tab se mere civil me 60k ka persanl lone dik raha h .jab ki maine koi bhi lone nahi liya h .plese help.

Deal Cadet Deal Cadet
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ur monthly paylater limit must be 5000 so it will show 60000 as loan amount in cibil report…

Deal Newbie Deal Newbie
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Hii,

I am facing the same issue. Can you share the IDFC email address and what should I type the in the email to close the IDFC loan account.

Deal Cadet Deal Cadet
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[email protected]

[email protected]

send emails to above email ids, mention that u were using flipkart pay later but u want to close it and ask idfc to suppress ur loan account from Cibil.

mention ur contact no. idfc will call u within 1 or 2 working days and u will have to mention ur PAN and loan account no. in the email

Deal Cadet Deal Cadet
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Why you need fk pay later bro, in case if you have credit card ignore all pay later options it will impact borrowing eligibility

Deal Subedar Deal Subedar
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Correct 💯

Deal Newbie Deal Newbie
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Please open mu Flipkart pay later

Generous Generous
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Paylater type thing is to target those who can not get credit card due to low cibil

Deal Newbie Deal Newbie
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Dear sir
Already I pay later closed but still CIBIL show active loan 60000 why because already informed to customer care he didn’t reply aslo

Deal Cadet Deal Cadet
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[email protected]

send email to this email id along with proof that u have closed paylater, idfc will remove entry from cibil

Deal Newbie Deal Newbie
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Still I am facing the same issue from flipkart… As per my request flipkart stopped my Paylater service.. but in my latest CIBIL report it is shows that IDFC loan account is still open..
Contacted several times to flipkart customer care ..but unfortunately nothing happened..Now contacted IDFC bank also but they informed they don’t hve any contact with the customers only flipkart can do the same.. . . Really fed up with flipkart

Deal Newbie Deal Newbie
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Flipkart pay later account deactivated karna hai

Deal Newbie Deal Newbie
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my pay latter option not use

Deal Newbie Deal Newbie
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Very worst

Deal Newbie Deal Newbie
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My account is blocked

Deal Newbie Deal Newbie
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Overdue payement karna hai

Deal Newbie Deal Newbie
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Sir mera civil score kherab ho rha h plzz idfc bank loan close kro

Deal Cadet Deal Cadet
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contact idfc first bank, wo close kar denge

Deal Newbie Deal Newbie
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I am pay my due on 24 June 21 it is not updated and impact on my cibil

Deal Cadet Deal Cadet
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1 mahina lagta hai update hone me, kabhi kabhi 2 mahine baad update hota hai

Deal Newbie Deal Newbie
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Iam paid my flipkart pay later amount 17th august .
Its not updated my cibil score was very low , its effects my job and other issues ,so please solve my problem

Deal Newbie Deal Newbie
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Give contact number of idfc first bank for my problem of flipkart pay later

Deal Cadet Deal Cadet
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[email protected]

send email to this address, also mention ur no., idfc will call u

Deal Newbie Deal Newbie
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1. Apart from “Flipkart Pay Later”, and “Amazon Pay” which Other App is “Powered by IDFC Bank”?

As I got an E-mail from IDFC Bank that "my Loan Account is Approved and Verified by CDSL. (Irony is that, I don’t have a Savings Account with IDFC Bank. Yet I have a Loan Account). This is Totally Disgusting.

Deal Newbie Deal Newbie
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Yes u can pay

Tech Guru Tech Guru
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So much issues!!! 😔😔😔

Deal Newbie Deal Newbie
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For closing loan you can mail to flipkart care and IDFC care.( Make a copy of those mails)
If all the methods fail, Finally you have to use brahmastra.
Log a complaint aganist IDFC in RBI OMBUDSMAN sub category CEPC.
I fought similar late payment issue with union bank for 6 months, nothing happened, manager doesn’t care. I filed a complaint and bank’s regional manager resolved the issue with four credit bureaus in 3 days.

Deal Newbie Deal Newbie
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I am facing the same issue.

I have no dues from Flipkart later but the loan account 28044880 from IDFC is showing as ‘Written-Off amount’ 143 rs in CIBIL.

Flipkart pay later is making a mess out of this. Due to this, my home loan is not processing.

Anyone here, please let me know what is the best solution.

Thank you,
Santhosh

Deal Cadet Deal Cadet
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[email protected]

[email protected]

send an email to both id’s, mention loan details, ur contact no, attach flipkart no dues certificate photo and tell idfc, if they dont remove that entry from ur cibil and experian report then u will file a complaint to RBI ombudsman

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Deal Newbie Deal Newbie
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cibil score low he please high

Deal Newbie Deal Newbie
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how do i pay my pay later dues if my account is blocked please help anyone

Post Emperor Post Emperor
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@aniket1587 please let me know how did you close the flipkart paylater finally?

Helpful Helpful
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Try this. Not personally tested. Writing to ombudsman is the only solution if they’re not hearing.


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