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Flipkart product missing

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Deal Cadet
mrdenom
Hi guys I'm posting this topic because I need help 1 week ago I order boat airdopes 501 which costs around 2800rs tdy mrning I received the product but when i opn the box there was no product only on the bill n product box was there the external flipkart package was good inside the product package was nt really looking like new it was bit broken or someone has opened once and pasted it again I was really shocked when I open the box immediately I contacted the customer care and conveyed my problem to them the customer care guy asked about the info about my problem o explained him everything he asked for pickup address I told as same as shipping address then he told that sorry for the inconvenience caused for you I hav exculted this issue to the concerned team they will contact back to you within Aug 19th and in app I can see that return has been initiated and will be credited within 72hrs now my dout is will they come and collect the product box or they will just refund my money ?
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Deal Subedar Deal Subedar
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They will refund the money…..

Same happened with me few months ago, ordered WiFi adapter and got only box. Rised issue, after 2 days i got full refund.

The Alpha The Alpha
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rohit_agarwal wrote:

They will refund the money…..

Same happened with me few months ago, ordered WiFi adapter and got only box. Rised issue, after 2 days i got full refund.

What’s the worth of the product

Shopping Friend Shopping Friend
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I ordered a Nivea Shampoo from Amazon. Delivery guy handed over the package saying that product seems to be missing since package feels vey light . He was right. There was a big cut on the package . Delivery guy wanted me to accept the package and raise a complaint with customer care for a replacement. Asked him to take the package back instead. Delivery guy marked the delivery status as " customer declined to accept the package ". I did get my refund back tbough.

Deal Cadet Deal Cadet
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cybertechie wrote:

I ordered a Nivea Shampoo from Amazon. Delivery guy handed over the package saying that product seems to be missing since package feels vey light . He was right. There was a big cut on the package . Delivery guy wanted me to accept the package and raise a complaint with customer care for a replacement. Asked him to take the package back instead. Delivery guy marked the delivery status as " customer declined to accept the package ". I did get my refund back tbough.

What if you had accepted the package?

Sale Day King Sale Day King
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Always make unboxing video of the premium products.
Second thing u’ll get the refund. just write them on twitter. Same thing happened with me few time ago. I ordered Ray-Ban sunglasses but when I opened the box there was only sunglass cover so raised the complaint on twitter. Within 2 days I got the refund

Benevolent Benevolent
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Deal_Breaker_ wrote:

What if you had accepted the package?

He has to raise complain later and he would have got refund.

Deal Cadet Deal Cadet
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Rocking_since_1992 wrote:

Always make unboxing video of the premium products.
Second thing u’ll get the refund. just write them on twitter. Same thing happened with me few time ago. I ordered Ray-Ban sunglasses but when I opened the box there was only sunglass cover so raised the complaint on twitter. Within 2 days I got the refund

First tym every I faced this type of issue now got to know from nxt onwards I will be careful anyway thanks fr the info

Benevolent Benevolent
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Ash-D wrote:

He has to raise complain later and he would have got refund.

But account would have been flagged, though Amazon is generous.
I rcvd Glowskin soaps(Rs700) instead of Peptides(Rs1200),
did not check parcel for 3 days(quarantine), but Amazon approved refund in just 5 mins without asking any queries except for pics.
I know my a/c is now flagged, 2nd incident in 4-5 years though.

Deal Cadet Deal Cadet
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caks2006407 wrote:

But account would have been flagged, though Amazon is generous.
I rcvd Glowskin soaps(Rs700) instead of Peptides(Rs1200),
did not check parcel for 3 days(quarantine), but Amazon approved refund in just 5 mins without asking any queries except for pics.
I know my a/c is now flagged, 2nd incident in 4-5 years though.

Bro how to know whether the account is flagged?

Benevolent Benevolent
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caks2006407 wrote:

But account would have been flagged, though Amazon is generous.
I rcvd Glowskin soaps(Rs700) instead of Peptides(Rs1200),
did not check parcel for 3 days(quarantine), but Amazon approved refund in just 5 mins without asking any queries except for pics.
I know my a/c is now flagged, 2nd incident in 4-5 years though.

These guys really know it’s quite normal thing with their system that’s why they don’t take much time to issue refund amazon is pretty good in that.
But these things are also used by customers to cheat and hence it’s required to flag account to see if it’s a genuine customer or some fraud.

Benevolent Benevolent
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jeff_bezos_amazon_owner wrote:

Bro how to know whether the account is flagged?

You have to assume it.
You will never know unless your account is blocked.
Better to avoid too much refunds,returns and cancellations.
And be extra cautious with flipkart.

Deal Subedar Deal Subedar
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I also faced same issue wheb ordered oils and ghee and part of order was missing. When i raised complaint to them, they gicen my refund and after 3 days blocked my account. You may face account blocking for raising ur genuine complaint.

Pro Community Angel Pro Community Angel
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rohit_agarwal wrote:
They will refund the money..... Same happened with me few months ago, ordered WiFi adapter and got only box. Rised issue, after 2 days i got full refund.
Flipkart has changed alot in these months, they would surely ask for aadhar / PAN and then also no guarantee of refund. Though, i hope OP gets it soon smile To OP- Use the refund as soon as you get and dump the account
Pro Community Angel Pro Community Angel
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Seems OP sponsored 2-3 fake or not fake 1000 rupees Gvs toungueout
Not a bad deal for flipkart

Deal Cadet Deal Cadet
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My account blocked due to complaint i have all proofs

Deal Cadet Deal Cadet
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My account blocked as I ordered grocery 3-4 times a month saying that Iam a reseller.

Comrade Comrade
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Vijayya wrote:

My account blocked as I ordered grocery 3-4 times a month saying that Iam a reseller.

Better go for Amazon …it never blocks your account irrespective of the number of pantry orders you place

Deal Newbie Deal Newbie
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My filipkart hajbeen blocked my smart watch Missing product heving issue mujhe mera refund chaiye I am did 

Deal Newbie Deal Newbie
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My filipkart hajbeen blocked my smart watch Missing product heving issue mujhe mera refund chaiye I am did 

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