Flipkart Reduces Return Window To 10 Days for Clothing
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https://inc42.com/buzz/flipkart-revises-return-...
In an attempt to cut down its operating cost, which has reportedly spiked due to high volume returns, homegrown ecommerce giant Flipkart has decided to reduce the return window for clothing and lifestyle segment to 10 days from the previous 30 days.
This is the first time Flipkart has updated its return policy after being acquired by Walmart back in May 2018. Flipkart already had a 10-day return window, back in 2016-17, for items in other segments such as electronics.
As per a report in ET, customers may have returned Flipkart products “at a staggering pace” weeks later, after using them. The high returns, the report adds, end up spiking the operating cost for ecommerce companies and sellers.
By reducing the return window, Flipkart is hoping to cut down on these inauthentic return orders.
A seller also told the publications that almost 15% to 20% of the orders placed during an average business day are returned or replaced. He also noted that this winter, the company and the sellers have noticed that the trend has increased.
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1-2 days return is necessary for size issues.
But 30 days return was way too much time
Need two month atleast. Sometimes I loss weight or gain. Thats why.
this isn’t directly from the company, but a third party story.
have even taken back innerwear in the past.
i’d be happy though, if they have completely “no returns” policy on the category.
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idiots
that too WSRetail and Retailnet.
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stopped ordering any clothes from there since. (as we don’t know how manymany times the garments were returned earlier).
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in physical malls, one gets at-least some idea of which is fresh stock and which is seconds.