no one will pick up now
if someone calls for pick up tell them cancel it
If that was food item then it won’t be picked up. If not then enjoy cz it rarely happens in Flipkart. Amazon does that for non returnable items.
Happened with my Order (Furniture), Flipkart refunded it but when the delivery guy was continuously calling, I ignored initially but after 2 days just for safety/security we returned the order.
rockingneo wrote:What was amount? + @shraaj How do they refund before pickup?and if someone denies then what.
Happened with me for washing machine. For sake of account blocking , I returned it to delivery guy although I can deny completely as Refund already received.
kukdookoo wrote:Actually,The Amount was I think 1500 Something ,they came for pickup after 15-18 days,since these delivery guy didnt know my address he was continiously calling just to make sure he reaches the location and picked my product,i thought flipkart has already refunded me then why would i entertained his things so ,after ignoring his calls he called me one day from different number and told me that flipkart is gonna penalised me and that is why i didnt wanted to loose someones money and i returned the item
What was amount? + @shraaj How do they refund before pickup?and if someone denies then what.
kukdookoo wrote:In my case amount was 8k. Pickup was getting delayed repeatedly so they refunded once I called CC. Nothing will happen but in worst case they will block my account or reverse the refund amount in future by making chargeback. On ethical side, no need to think further.
What was amount? + @shraaj How do they refund before pickup?and if someone denies then what.
3 months is too long. Most likely, this happened due to a technical glitch and the return information didn't get passed onto respective delivery/pickup agent + About 4 months is the chargeback timeline (for both merchants and customers).. No way FK is getting the money back via disputes
Just send one mail (to Escalations team) +/ Twitter Support, wait for 2/3 months more and start using the device yourself. Don't think they will ever come to get the device back but incase they do.. Show them the previous communication mails/texts regarding the return pickup delay and just return the used device (You can deny returning the device too.. they won't be able to do anything but account may face suspension)
getready wrote:Paji how are they refunding before pickup?you said in other thread no time as such for chargeback for merchants then how 4 months. About last line, cant they take legal action?3 months is too long. Most likely, this happened due to a technical glitch and the return information didn't get passed onto respective delivery/pickup agent + About 4 months is the chargeback timeline (for both merchants and customers).. No way FK is getting the money back via disputes
Just send one mail (to Escalations team) +/ Twitter Support, wait for 2/3 months more and start using the device yourself. Don't think they will ever come to get the device back but incase they do.. Show them the previous communication mails/texts regarding the return pickup delay and just return the used device (You can deny returning the device too.. they won't be able to do anything but account may face suspension)
Yes. They did a 700rs tx b4 pickup
kukdookoo wrote:They do refund, when the pickup gets delayed (Happened many times before with me, both FK & Amazon)
Paji how are they refunding before pickup?you said in other thread no time as such for chargeback for merchants then how 4 months. About last line, cant they take legal action?
you said in other thread no time as such for chargeback for merchants then how 4 months.Never did? Remember mentioning the same 120 day timeline in some other thread too.
About last line, cant they take legal action?7k is nothing for FK and they are at fault too here for not picking the device for 3+ months, like it is their property and you're keeping it safe all this while (There's a possibility of package getting missed too). Anyways, if they get in touch.. it is better to surrender the device (Ethical reasons too)
Same has happened with me.Money refunded by FK and there is no sign of pickup. Even it is showing on the app that refund cancelled.what do I do? Will they come to pickup?
neeteshyadav9411792 wrote:item name and price?Same has happened with me.Money refunded by FK and there is no sign of pickup. Even it is showing on the app that refund cancelled.what do I do? Will they come to pickup?
It's a phone worth 25k
neeteshyadav9411792 wrote:Party ho gayi paji. But they can deduct later too as explained by @getready @guest_999 On what basis was return as fk says to go to service center mostlyIt's a phone worth 25k
They refunded it because they had cancelled my return request many times. And @kukdookoo you are saying they can deduct it back! How?
neeteshyadav9411792 wrote:Not me ask @getready @guest_999They refunded it because they had cancelled my return request many times. And @kukdookoo you are saying they can deduct it back! How?
neeteshyadav9411792 wrote:They refunded it because they had cancelled my return request many times. And @kukdookoo you are saying they can deduct it back! How?
I am not sure but they might hold your next orders or maybe they can contact bank to hold money.
In my SBI account there's one lien amount which is there but I can't use it I don't know for what they have holded it but could be due to any of such disputes.
neeteshyadav9411792 wrote:25k is a big amount so there are ways for a big company like fk to recover it via bank/card/legal route if they want. Better to just keep the phone in box for next 2-3 months just to be on the safe side & avoid hassle of resetting phone/backup data in case fk does try to take it back.They refunded it because they had cancelled my return request many times. And @kukdookoo you are saying they can deduct it back! How?
@guest_999 why will they recover it? I mean they have refunded me in place of my return and now this is their problem why they are not picking it up. They should solve their issue of pickup instead of recovering the money back.
neeteshyadav9411792 wrote:Yes that is indeed their problem but legally that product still can't be considered yours as you already got refund for it. Once 3-4 months pass then you can reasonably claim it as yours.@guest_999 why will they recover it? I mean they have refunded me in place of my return and now this is their problem why they are not picking it up. They should solve their issue of pickup instead of recovering the money back.
@guest_999 can i get any information from my bank about that transaction (with the reference number) whether a chargeback is against it?
neeteshyadav9411792 wrote:If a chargeback is ever filed against that txn, your bank will have to inform you mandatorily & seek your response before they settle the claim.@guest_999 can i get any information from my bank about that transaction (with the reference number) whether a chargeback is against it?
Ash-D wrote:I am not sure but they might hold your next orders or maybe they can contact bank to hold money.
In my SBI account there's one lien amount which is there but I can't use it I don't know for what they have holded it but could be due to any of such disputes.
Bro, visit your sbi home branch and ask the manager to remove the lien amount of your account. they will remove it *but they may ask some question regarding some txn happened 2 times due server error. It happened with me in 2020, i transferred Rs 250 and they credited Rs 500 (2txn of Rs 250 n 250), then after 3 months they call me to return the extra amount so, i asked them to deduct from my account. it was their own server error but still they imposed lien limit of Rs 50,000 on my account as a kind of show cause notice
