Flipkart refunding the order before return pickup

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Deal Cadet
MrMonkey
Been seeing this happening where when we file refund on an order but before pickup happens, the refund gets credited. For cousin friend order, it's been over 3months from pickup date which still didn't happen, but refund credited 2months ago already. 

Did this happen with anyone? Will Flipkart even come for return pickup after more than 3months delay or they just ignored this completely?

Edit: It was a phone, around 7k. Clearly a returnable item
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Talk-Of-The-Town Talk-Of-The-Town
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Why you all do this . Aisa karoge toh Logo ka vishwas toh uthega hi na . Then people will point flipkart aisa waisa karta hai.. Dont play with peoples believe . remember to be trust full
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Deal Lieutenant Deal Lieutenant
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no one will pick up now 

if someone calls for pick up tell them  cancel it 

Deal Subedar Deal Subedar
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If that was food item then it won’t be picked up. If not then enjoy cz it rarely happens in Flipkart. Amazon does that for non returnable items.

Community Angel Community Angel
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Happened with one of my order return. Return got delayed by couple of days so flipkart credited refund amount. But it was picked up after 2 days.
Deal Lieutenant Deal Lieutenant
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Sidhu634 wrote:
Happened with one of my order return. Return got delayed by couple of days so flipkart credited refund amount. But it was picked up after 2 days.
+ @MrMonkey what is name of item?
The PostMighty The PostMighty
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Happened with my Order (Furniture), Flipkart refunded it but when the delivery guy was continuously calling, I ignored initially but after 2 days just for safety/security we returned the order.

Deal Lieutenant Deal Lieutenant
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Happened with me for washing machine. For sake of account blocking , I returned it to delivery guy although I can deny completely as Refund already received.
Deal Lieutenant Deal Lieutenant
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rockingneo wrote:
Happened with me for washing machine. For sake of account blocking , I returned it to delivery guy although I can deny completely as Refund already received.
What was amount? + @shraaj How do they refund before pickup?and if someone denies then what.
Talk-Of-The-Town Talk-Of-The-Town
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Why you all do this . Aisa karoge toh Logo ka vishwas toh uthega hi na . Then people will point flipkart aisa waisa karta hai.. Dont play with peoples believe . remember to be trust full
The PostMighty The PostMighty
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kukdookoo wrote:
What was amount? + @shraaj How do they refund before pickup?and if someone denies then what.
Actually,The Amount was I think 1500 Something ,they came for pickup after 15-18 days,since these delivery guy didnt know my address he was continiously calling just to make sure he reaches the location and picked my product,i thought flipkart has already refunded me then why would i entertained his things so ,after ignoring his calls he called me one day from different number and told me that flipkart is gonna penalised me and that is why i didnt wanted to loose someones money and i returned the item
Deal Lieutenant Deal Lieutenant
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kukdookoo wrote:
What was amount? + @shraaj How do they refund before pickup?and if someone denies then what.
In my case amount was 8k. Pickup was getting delayed repeatedly so they refunded once I called CC. Nothing will happen but in worst case they will block my account or reverse the refund amount in future by making chargeback. On ethical side, no need to think further.
Mobile Guru Mobile Guru
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3 months is too long. Most likely, this happened due to a technical glitch and the return information didn't get passed onto respective delivery/pickup agent + About 4 months is the chargeback timeline (for both merchants and customers).. No way FK is getting the money back via disputes

Just send one mail (to Escalations team) +/ Twitter Support, wait for 2/3 months more and start using the device yourself. Don't think they will ever come to get the device back but incase they do.. Show them the previous communication mails/texts regarding the return pickup delay and just return the used device (You can deny returning the device too.. they won't be able to do anything but account may face suspension)

Deal Lieutenant Deal Lieutenant
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getready wrote:

3 months is too long. Most likely, this happened due to a technical glitch and the return information didn't get passed onto respective delivery/pickup agent + About 4 months is the chargeback timeline (for both merchants and customers).. No way FK is getting the money back via disputes

Just send one mail (to Escalations team) +/ Twitter Support, wait for 2/3 months more and start using the device yourself. Don't think they will ever come to get the device back but incase they do.. Show them the previous communication mails/texts regarding the return pickup delay and just return the used device (You can deny returning the device too.. they won't be able to do anything but account may face suspension)

Paji how are they refunding before pickup?you said in other thread no time as such for chargeback for merchants then how 4 months. About last line, cant they take legal action?
Deal Lieutenant Deal Lieutenant
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Yes. They did a 700rs tx b4 pickup 

Mobile Guru Mobile Guru
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kukdookoo wrote:
Paji how are they refunding before pickup?you said in other thread no time as such for chargeback for merchants then how 4 months. About last line, cant they take legal action?
They do refund, when the pickup gets delayed (Happened many times before with me, both FK & Amazon)
you said in other thread no time as such for chargeback for merchants then how 4 months.
Never did? Remember mentioning the same 120 day timeline in some other thread too. 
About last line, cant they take legal action?
7k is nothing for FK and they are at fault too here for not picking the device for 3+ months, like it is their property and you're keeping it safe all this while (There's a possibility of package getting missed too). Anyways, if they get in touch.. it is better to surrender the device (Ethical reasons too)
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