Flipkart return

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What is wrong with flipkart these days? I ordered a shirt from flipkart but the fit was not good, so stated the same in the return reason, but the return was rejected saying ‘The product was intact and delivered to me’ Is this kind of a joke?" Don’t they understand english?

I raised a return request 2 times but it got rejected and that too the return request takes 72 hrs for it to get accepted or rejected.

This is a worst kind of service, a simple shirt return is taking such a headache.

Contacted CC they same the same thing again to raise the return request again as they cannot do it from their end and again the same thing happens. I just don’t understand what is flipkart doing?

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