Forced to keep their poor quality stuff!

Deal Newbie

Regarding my issue I am constantly getting messages that my complain has been resolved, but when has it ever happened, I myself am not aware.

With regards to the order I placed on 11th April, Order No. 104506458 for Indic Palate Co White Linen High Low Kurti INT 1499, I would like to say that I find it totally ridiculous that I am being unnecessarily forced to keep the kurta that I Tatacliw website claims to be returnable.

I have been doing online shopping for more than a decade now and never came across such a case that although the Tags of the Kurta are intact, but because we dont have the outer packing ( to even open and see the Kurta, it had to be cut into pieces as it was so tight and hard) Who would keep these torn pieces in safe? Did they ever mention it in their website that the outer packing has to be kept safe? No!

We purchased so many kurtas from Tata cliq and returned so many and never had the courier guy asked for the outer packing, rather even if we had given them, they would just throw it away infront if us only, and would just take the kurta.

Now that you have changed yr policy, please mention it specifically on the website. All I am asking is that this kurta should be picked up and my money should be refunded asap.

The quality of the kurta is so bad, we have not even tried it.

Worst experience ever! Please people do yr shopping elsewhere..