I was recently reconciling the transactions in my saving account and found one Rs. 2500 deduction from back in March 2021 which I did not recognize. The transaction remarks says this…
CMS/000778xxx4x5/ADTPSLSIPG__00000016003
I called ICICI Bank to ask and they just gave me name of the payment processor as mentioned in the transaction remarks → TechProcess ADTPSL. They told me it is deducted through a mandate (not bill pay since bill pay transactions start with BIL as remarks). They could not give me name of the biller and told me I need to check at brand about it and even get mandate cancelled there.
I googled and found couple of other people have faced exact same issue and amounts were different but nothing about solution is mentioned. In one of the complaints, it is mentioned that the biller is HDFC Life and Folio# mentioned is exact same as what is there in my case 16003. I happened to talk to one person who had put that complaint (found his mobile number there) and he mentioned that he hasn’t got his money back yet. Also, I have no association with HDFC Life at all.
Is anyone aware anything about similar fraudulent mandate? I am going to visit the ICICI Branch tomorrow to see if they can help in any way.
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True but I have no idea who is the actual company with whom the mandate is placed. ICICI customer care is saying that I need to go to branch where I will get all details and can cancel the mandate too.
And thanks for telling me what that SIPG means as I thought it was some mutual fund SIP.
One sol you can try.
try to retrieve info on hdfc life as you say …with your mobile no. login to hdfc life. mostly products are linked to mobile no. if any linked product you will find after login.
read this ppl having same issues
https://www.complaintboard.in/complaints-review...
Guys, I went to ICICI Bank branch today and they told me the deduction is done based on mandate by IIFL Securities which is my broker. But I am puzzled why they deducted and I have shot an email to them asking about it.
But I still feel something may be fishy as the foolio# 10063 mentioned is same as some of the complaints people have given on internet and they said it is HDFC Life Insurance but I have never associated myself with them.
updates?
I have similar transactions. However they are related to FastTag that I have linked with ICICI Bank account.
I have same issue about 2500rs deduction from TPSL/ICICI and i did not any payment n more, payment method is phonepe and phonpe told me it is set by you autopay of 2500rs. i don't know how is happened?
Same remark that I have debited Rs 41,085 from ICICI Bank today, CMS/001292068574/ADTPSLSIPG__000000
16003 I have applied in cybercrime and also complaint request in ICICI customer care. Complaint has also been made to the police.
I too had same experience today can anybody confirm
