I was recently reconciling the transactions in my saving account and found one Rs. 2500 deduction from back in March 2021 which I did not recognize. The transaction remarks says this…
CMS/000778xxx4x5/ADTPSLSIPG__00000016003
I called ICICI Bank to ask and they just gave me name of the payment processor as mentioned in the transaction remarks → TechProcess ADTPSL. They told me it is deducted through a mandate (not bill pay since bill pay transactions start with BIL as remarks). They could not give me name of the biller and told me I need to check at brand about it and even get mandate cancelled there.
I googled and found couple of other people have faced exact same issue and amounts were different but nothing about solution is mentioned. In one of the complaints, it is mentioned that the biller is HDFC Life and Folio# mentioned is exact same as what is there in my case 16003. I happened to talk to one person who had put that complaint (found his mobile number there) and he mentioned that he hasn’t got his money back yet. Also, I have no association with HDFC Life at all.
Is anyone aware anything about similar fraudulent mandate? I am going to visit the ICICI Branch tomorrow to see if they can help in any way.
Seems like this mandate is created through Net Banking. SIPG ( STANDING INSTRUCTIONS through Net Banking) , payment aggregator used here is TPSL Techprocess Solutions Limited.
Dealerbhai wrote:Seems like this mandate is created through Net Banking. SIPG ( STANDING INSTRUCTIONS through Net Banking) , payment aggregator used here is TPSL Techprocess Solutions Limited.
True but I have no idea who is the actual company with whom the mandate is placed. ICICI customer care is saying that I need to go to branch where I will get all details and can cancel the mandate too.
And thanks for telling me what that SIPG means as I thought it was some mutual fund SIP.
One sol you can try.
try to retrieve info on hdfc life as you say …with your mobile no. login to hdfc life. mostly products are linked to mobile no. if any linked product you will find after login.
rak007 wrote:True but I have no idea who is the actual company with whom the mandate is placed. ICICI customer care is saying that I need to go to branch where I will get all details and can cancel the mandate too.
Icici bank is creepy mahn! Once i went to apply for loan at their branch and signed few documents. One of the employee to complete her sales target had forged my signature at ICICI prudential SIP form and registered it, due to which a debit happened in my acc. I straight away went to branch and almost thrashed the Branch Manager. He compensated this by sanctioning a special approval for my loan with low interest rate.
I was so pissed at them being a bank that they could forge anybody’s signature and wash away money from any customer’s account. It is a crime actually, employee was suspended in this case.
It’s HDFC Life Insurance (Premium) Policy deduction.
Dealerbhai wrote:Icici bank is creepy mahn! Once i went to apply for loan at their branch and signed few documents. One of the employee to complete her sales target had forged my signature at ICICI prudential SIP form and registered it, due to which a debit happened in my acc. I straight away went to branch and almost thrashed the Branch Manager. He compensated this by sanctioning a special approval for my loan with low interest rate.
I was so pissed at them being a bank that they could forge anybody’s signature and wash away money from any customer’s account. It is a crime actually, employee was suspended in this case.
Had you filed a case, the employee would have been not only suspended but also jailed too.
Dealerbhai wrote:Icici bank is creepy mahn! Once i went to apply for loan at their branch and signed few documents. One of the employee to complete her sales target had forged my signature at ICICI prudential SIP form and registered it, due to which a debit happened in my acc. I straight away went to branch and almost thrashed the Branch Manager. He compensated this by sanctioning a special approval for my loan with low interest rate.
I was so pissed at them being a bank that they could forge anybody’s signature and wash away money from any customer’s account. It is a crime actually, employee was suspended in this case.
You should have file for cyber fraud or atleast complain with RBI, otherwise that employee will do this again with someone else who is not as informed as you are.
read this ppl having same issues
https://www.complaintboard.in/complaints-review...
Dealerbhai wrote:Icici bank is creepy mahn! Once i went to apply for loan at their branch and signed few documents. One of the employee to complete her sales target had forged my signature at ICICI prudential SIP form and registered it, due to which a debit happened in my acc. I straight away went to branch and almost thrashed the Branch Manager. He compensated this by sanctioning a special approval for my loan with low interest rate.
I was so pissed at them being a bank that they could forge anybody’s signature and wash away money from any customer’s account. It is a crime actually, employee was suspended in this case.
Mere sath esa krte to FIR and legal to jata hi.. bank wale bhi future m kisi k sath krne se phle sochte..
narayana1dd249 wrote:Had you filed a case, the employee would have been not only suspended but also jailed too.
Ladki thi yar, she came with her husband to my office and started crying as well as apologizing. So i asked her to take special approval for my loan with low interest rate from BM instead. I got PL for like 7.65% interest rates as i had few important work other than Roaming to Police station, as once FIR is done they call several times to Police station etc.
dark.demon wrote:Mere sath esa krte to FIR and legal to jata hi.. bank wale bhi future m kisi k sath krne se phle sochte..
Bhai mera mann toh tha Consumer court le jaane ka, but kisi or urgency se mai ye kar nahi paya.
Dealerbhai wrote:Icici bank is creepy mahn! Once i went to apply for loan at their branch and signed few documents. One of the employee to complete her sales target had forged my signature at ICICI prudential SIP form and registered it, due to which a debit happened in my acc. I straight away went to branch and almost thrashed the Branch Manager. He compensated this by sanctioning a special approval for my loan with low interest rate.
I was so pissed at them being a bank that they could forge anybody’s signature and wash away money from any customer’s account. It is a crime actually, employee was suspended in this case.
Did you file a police complaint? Forgery is a criminal offence
Guys, I went to ICICI Bank branch today and they told me the deduction is done based on mandate by IIFL Securities which is my broker. But I am puzzled why they deducted and I have shot an email to them asking about it.
But I still feel something may be fishy as the foolio# 10063 mentioned is same as some of the complaints people have given on internet and they said it is HDFC Life Insurance but I have never associated myself with them.
rak007 wrote:Guys, I went to ICICI Bank branch today and they told me the deduction is done based on mandate by IIFL Securities which is my broker. But I am puzzled why they deducted and I have shot an email to them asking about it.
But I still feel something may be fishy as the foolio# 10063 mentioned is same as some of the complaints people have given on internet and they said it is HDFC Life Insurance but I have never associated myself with them.
updates?
Dealerbhai wrote:Ladki thi yar, she came with her husband to my office and started crying as well as apologizing.
Curious….how did she get your office address? Is yours a salary account?
ontherocks wrote:Curious….how did she get your office address? Is yours a salary account?
I had applied for a loan with them buddy. That is where i gave my office address.
rak007 wrote:Guys, I went to ICICI Bank branch today and they told me the deduction is done based on mandate by IIFL Securities which is my broker. But I am puzzled why they deducted and I have shot an email to them asking about it.
But I still feel something may be fishy as the foolio# 10063 mentioned is same as some of the complaints people have given on internet and they said it is HDFC Life Insurance but I have never associated myself with them.
@rak007 keep us posted as what you did after bank’s response?
dgreatgambler007 wrote:@rak007 keep us posted as what you did after bank’s response?
It was through my broker and now it is shutdown.i have also stopped all mandates and instead for mutual funds, I register them as biller so I have more control over the same.
I have similar transactions. However they are related to FastTag that I have linked with ICICI Bank account.
I have same issue about 2500rs deduction from TPSL/ICICI and i did not any payment n more, payment method is phonepe and phonpe told me it is set by you autopay of 2500rs. i don't know how is happened?
