Fraud done by Snapay Two times with me🥺
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I initiated a transaction snapay on 2nd March from mobikwik amex card. The transaction is successfully completed from mobikwik amex card the amount was 1515Â . At end of transaction show payment successful but not redirecte to snapay . After sometime I Shaw the transaction is failed
I contacted them and till from 2nd March to till today they are saying one thing that " Dear User. Your payment was not captured at our end. We have shared the payment failed proof also. In some case if the amount get debited. It will be credited back to the original source kindly wait 3-5 working days. "
Already 13-14 days gone still getting this reply . And today I transferred 1000 getting same issue totally disappointed
I contacted mobikwik customer service they are saying the transaction is successfully completed from their end.
Note – please let me know if anyone facing same issue . I don’t have the customer service number to talk with them .
Please help anyone having solution
Total 2515 rupees gone 
.
Help
Note – Surprisingly got refund of 1515 today . Thanks
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try contacting mobikwik on twitter regarding refund in ur mobikwik wallet
This is the issue with Mobikwik amex cards. Faced this issue 3, 4 times.. tried to add money to ola money , amount debited from Mobikwik ,transaction shown successful but money didn’t added to ola money..
its a headache to get the refund from Mobikwik..in my case i used to chase them everywhere , asked them to raise disputes ,wrote them on twitter . After lot of hustle refund Credited in Mobikwik after 4, 5 days.
after 3, 4 times of this headache , COMPLETELY stopped using Mobikwik amex card.
But In my case already 10 working days gone still not getting any refund . But the last transaction was today and that was from direct mobikwik wallet
something like that happened with me on amex mobikwik on 1march got refund on 10 march , the problem seems to be on mobikwik side .
The transaction we do with any card have to be claimed by merchant and in your case merchant will not claim this transaction so refund process will automatically start but the problem with snapay is so many payment gateways in between if you used pay with rewards option there are 2 payment gateways so the refund will take much longer than normal and mobikwik amex refund is slow , most slow than anything else i have ever used.
money is not gone but you have to escalate this issue with payment gateway also you should have got a email of transaction from payu .
be patient and keep following you will get refund.
Same thing also happened with me
write to nodal @ mobikwik .com
Any vaild number for contacting customer service of mobikwik and snapay.
SnaPay Customer Care number +918048152380
Talk to them on working days during working hours. Don’t remember the exact timing. But it may be upto 5 or 6 pm.
This number showing doesn’t exist
Didn’t know from which end the problem is arises. Today 1000 deducted from mobikwik wallet but payment failed on snapay. 
Any vaild number for contacting customer service of mobikwik
I think if you apply use supercash on mobikwik amex card payment page, most likely your payment will fail and amount will be deducted.
It happened twice with me but the payment done without selecting use supercash option went through.
For, All these type of cases where transaction gets stuck and amount debited. Straight away raise the chargeback on your payment instrument.
MobiD**k always have such issues, nothing new.
This Mobikwik app is not good at all. Have lost money in 5 digits. They are very lethargic towards customer complaints same like Jiomart. I asked them to delete my account, now they are passing the parcel asking to drop email, email team asking to contact in app help support. Shouldn’t have lost money in first place but alas gone now trying to delete account since its full KYC but this people playing game & avoiding deletion.
Stop using snapay, mobsick all nonsense apps
Mine failed on 12 march 6k.. success on mobi fail on snap pay.. but. This is not 1st time.. maybe 1st of snap pay.. it will credited back.. takes time ..online money fraud possible only if snappay or mobi shut.. 
happened on simpl ..after twitter chase with mk got back in mk wallet.
+1 issue is with mk amex card. Their url is not redirecting properly after payment. Chase to mk on twitter but don’t mention any merchant name else they will stop usage on that. So only send txn if and all
I did a payment to my hdfc credit card on snapay. Transaction was successful and snapay shows success and says it has been transferred in my account. But it has been more than 36 hours and I still don’t see credit in my account.
I did few other payments today and they are already showing up. Previously also, all transactions showed up instantly in unsettled transactions.
Any idea what to do? Snapay chat shared one screenshot with some transaction id. And HDFC support says it will take 24-48 hrs to reflect.
check the settlement date mentioned on snapay transaction
Snap pay dont look like a fraud.. my 6k also stuck.. but it seems mobi is slow..
While i was paying at snap pay .. i was 3 min late to final payment bcz transfer enough money in mobi.. then i paid.. it success on mobi but fail on snap pay.. so i assume it was time out.. so snappay shounnt got money.. but not sure where is my money since 12 march.. mobi twitter keep saying they waiting for status.. 
Can anyone know what is payment gateway between snapay and mobikwik .. because mobikwik shows paid to 8370035…
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