Fraud of 741 GBP from icici forex card

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Deal Subedar
anuraggarg
There are fraud transaction done on 11:20 from my icici. Forex card of 741 GBP in 3 transaction.

These transactions doen without asking for otp in span of 2 minutes.

Also I had already raised in customer care and dropped mail to icici. Bank as they haven't ack the complain on written mail.

Can you please guide to help my money back or any other process I need to follow to get my money back

Please share suport on x


https://x.com/anuraggarg5/status/18056156920302...

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Shopping Friend Shopping Friend
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1. Blocked card.

2. Off international transactions on all cards (most website don't require otp)

3. Call icici & raise fraud alert

4. Raise charge back request and provide them with proofs over email.

Potentially you should get a resolution within 90days if all went well.

I'm not sure if you're one of those who do card share deals. You will be screwed   if that would be the case.

Deal Subedar Deal Subedar
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I haven't shared card details send the mail already and card has been blocked
Helpful Helpful
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First thing to do when you get a CC-

BLOCK INTERNATIONAL TRANSACTION

Reason being international transactions do not require One Time Password. Thus, it makes it easy for fraudsters to complete the transaction.

Post Emperor Post Emperor
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What about CC/DC on rupay network? Can these rupay cards be used on such websites without otp?

Deal Subedar Deal Subedar
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Which website it was used bro?

Deal Newbie Deal Newbie
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My icici forex card was stolen in Europe. The card was used to do transactions. I raised a complaint with ICICI and filed an FIR. After lot of follow up got my money back through their forex card insurance. Took almost 5 months to get the money back
 Raise complaints at multiple forums like email, twitter, etc.

Deal Subedar Deal Subedar
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Yes already in process bro.
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