Fraud product was delivered, worst service.

Deal Newbie

This is with reference to our Order ID 185732036 & Return ID 8010953 for IKALL N7 7Inch Display Tablet (2-16GB, Wi-fi, Android 6.0 Marshmallow).

I ordered an ikall N7 tablet and it was delivered on 20th june 2020. I raised a complaint to return the product on the same date of delivery within 10 mins after the delivery of the product due to the following issues.
1.Late Command scratched
3.Touch not working properly
4. Charge and USB cable was opened
5.Adaptor is not the same brand
6.Manual Guide not found
But am really unhappy with the product as well with there is no proper response from them. I try to reach them through customer care and also through mail not even a single response from them.
Note: I need a speedy remedy from shopclues otherwise i will make big issue and approach Consumer Court for delivering such a improper product and worst service rendered by shopclueshopclues

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With reference to the order ID 186992845 I have ordered a ear phone with mic but the product which was delivered to me was a damaged charger!! Pathetic conditions….and they took almost a week to deliver that…i have made a return request let me see how it goes… Im thinking to go for consumer court if i dont get the return amount within 5 days… Its a fraud

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