fraud transaction

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Deal Newbie
desi.yadav

Hello , on Monday rs. 500 was deducted from my brother bank account on paytm add money transaction. He didn’t even use paytm and debit card is always at home so no chance of that fraud. Even otp didn’t came and phone was with him all time . Contact bank but they are refusing to take complaint . what to do as we can’t afford to let it go because we are in poor income condition

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Benevolent Benevolent
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Even if you can afford it you should not let it go.
Check in statement what kind of transaction was that debit card, upi etc.
What Bank is saying?

Helpful Helpful
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OP doesn’t even know,
what kind of txn it is !
Whos paytm account it is !
Which bank account it is!
…….there are n number of questions like this….

Note: I don’t think, any bank or RBI will entertain him to submit a complaint without details.
I personally feel, we should not suggest any thing until the OP disclose the full details.

Deal Newbie Deal Newbie
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Debit card transaction but no otp received . its my brother saving account of canara bank . rs.500 deducted for add money transaction on unknown paytm but paytm ac is not open on bank registered number & no paytm since long time. Only transaction id is showing with add money on paytm. no fraud calls or any such apps installed on phone. Bank is denying – roz hi aate hai sab log khud hi paise udake aur kehte hai humne nahi kia and refusing that without giving otp its not possible. He don’t even use that card anywhere just only on atm. How money added without otp is our main concern

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Deal Cadet Deal Cadet
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Check if some kid from family used the card for buying skins in games.

Deal Subedar Deal Subedar
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I highly doubt some of your shrewd relatives/friends added the money & deleted the OTP. It is not possible that a domestic transaction can take place without OTP.

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