yesterday(i.e.,05/07/2018) at 12.45 pm a fraudulent transaction amounting Rs.2905 had been attempted on my a/c with Chq No 0000194872.I came to know about this when STATE BANK OF INDIA sent a Chq Dishonoured sms on my registered Mobile no at 12.45 pm. This Chq No does not belong to my a/c or anywhere associated with my a/c.The transaction not happened because there was insufficent fund.CONTACTED THE BRANCH MANAGER AND SHOWED HIM THE MESSAGE ALSO TRIED TO GIVE HIM AN APPLICATION BUT HE DENIED TO TAKE MY APPLICATION AS HE THINKS THAT MERE SMS ON MY REGISTERED MOBILE NO IS NOT A “GROUND” TO TAKE THE APPLICATION…Now I am very much worried as it is my SALARY A/C…PLS HELP DIMERS I DONT KNOW WHAT TO DO NOW…THANKS IN ADVANCE
sahaarup1988276 wrote:yesterday(i.e.,05/07/2018) at 12.45 pm a fraudulent transaction amounting Rs.2905 had been attempted on my a/c with Chq No 0000194872.I came to know about this when STATE BANK OF INDIA sent a Chq Dishonoured sms on my registered Mobile no at 12.45 pm. This Chq No does not belong to my a/c or anywhere associated with my a/c.The transaction not happened because there was insufficent fund.CONTACTED THE BRANCH MANAGER AND SHOWED HIM THE MESSAGE ALSO TRIED TO GIVE HIM AN APPLICATION BUT HE DENIED TO TAKE MY APPLICATION AS HE THINKS THAT MERE SMS ON MY REGISTERED MOBILE NO IS NOT A “GROUND” TO TAKE THE APPLICATION…Now I am very much worried as it is my SALARY A/C…PLS HELP DIMERS I DONT KNOW WHAT TO DO NOW…THANKS IN ADVANCE
Does sms have any link? If yes it might be scam message asking you to change login id and password.
Visit branch again which your cheque book. Request them how many cheque are left in system allocated to your account and do reconicilation. If there is any cheque which is not in your possession & issued without your knowledge, submit a stop payment request for those cheque number. If entire cheque book is issued without your knowledge file a complain online or call centre.