freecharge account help needed

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Missing
Deal Cadet
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Hi friends
Any way to change email id in freecharge account ?
Or
Any way to remove (not change) mobile number from freecharge account ?

22 Comments  |  
11 Dimers
Missing
Tech Guru
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Both are not possible !
Or you can delete your account permanently by sending mail to freecharge from your registered Mail-Id but remember you Can’t able create a new account with same mobile number/Mail-Id.

Missing
Deal Cadet
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Not possible… But for option 2, if you want to delete this account. i can give you OTP for my one of Jiophone number which I’m not using.

Missing
Entertainer
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rohit_agarwal wrote:

Not possible… But for option 2, if you want to delete this account. i can give you OTP for my one of Jiophone number which I’m not using.

🙄

Missing
Deal Lieutenant
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rohit_agarwal wrote:

Not possible… But for option 2, if you want to delete this account. i can give you OTP for my one of Jiophone number which I’m not using.

Lol

Missing
Deal Subedar
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rohit_agarwal wrote:

Not possible… But for option 2, if you want to delete this account. i can give you OTP for my one of Jiophone number which I’m not using.

If anyone is so stupid, don’t take OTPs from other’s sims.

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Deal Cadet
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G-Gowda wrote:

If anyone is so stupid, don’t take OTPs from other’s sims.

I mentioned that if he wants to delete his account and create new with same number.

Missing
Deal Cadet
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Can Paytm account be deleted i have a Vodafone number and a jio number both registered with Paytm the vodafone has full kyc done but i will be using jio further on how to have full kyc in jio number? Can i request them to delete my Vodafone number Paytm account? @mastervijay

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Tech Guru
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jeff_bezos_amazon_owner wrote:

Can Paytm account be deleted i have a Vodafone number and a jio number both registered with Paytm the vodafone has full kyc done but i will be using jio further on how to have full kyc in jio number? Can i request them to delete my Vodafone number Paytm account? @mastervijay

Im not sure about it and i don’t want to confuse/misguide you !

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Deal Lieutenant
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jeff_bezos_amazon_owner wrote:

Can Paytm account be deleted i have a Vodafone number and a jio number both registered with Paytm the vodafone has full kyc done but i will be using jio further on how to have full kyc in jio number? Can i request them to delete my Vodafone number Paytm account? @mastervijay

yes u can shift your kyc in jio account, already done. u need to email

Missing
Deal Cadet
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mastervijay wrote:

Both are not possible !
Or you can delete your account permanently by sending mail to freecharge from your registered Mail-Id but remember you Can’t able create a new account with same mobile number/Mail-Id.

Both are not possible !
Or you can deactivate your account permanently by sending
mail to freecharge from your registered Mail-Id but
remember you Can’t able create a new account with same
mobile number/Mail-Id..

I think it is deactivate not delete.
Correct me if i am wrong.

Missing
Deal Cadet
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One question –
Suppose i want to change my mo. no. (Number 1) from my freecharge account by another no.(Number 2) . Then after doing it will my (Number 1) be free from freecharge ?? i mean will i be able to create new account with my (Number 1) immediately after this or in future( also avail new user benefits) ??
Anyone tried the same ??
Wanted to know this from long time.

Actually this need to be done just because of stupid freecharge ( i.e. these stupid can provide change number facility but not change email facility).

Thanks

Missing
Tech Guru
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jennyllwilliams wrote:

One question –
Suppose i want to change my mo. no. (Number 1) from my freecharge account by another no.(Number 2) . Then after doing it will my (Number 1) be free from freecharge ?? i mean will i be able to create new account with my (Number 1) immediately after this or in future( also avail new user benefits) ??
Anyone tried the same ??
Wanted to know this from long time.

Actually this need to be done just because of stupid freecharge ( i.e. these stupid can provide change number facility but not change email facility).

Thanks

FYI freecharge now even made changes in number correction/changing.. now we can’t able to change both email and mobile number once registered. Before a week i have noticed it. (option got disabled)

EDIT: Working Now without any issue now.. it was an temporary issue

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jennyllwilliams wrote:

Both are not possible !
Or you can deactivate your account permanently by sending
mail to freecharge from your registered Mail-Id but
remember you Can’t able create a new account with same
mobile number/Mail-Id..

I think it is deactivate not delete.
Correct me if i am wrong.

Yes, that’s true!

Missing
Tech Guru
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Expand
jennyllwilliams wrote:

Both are not possible !
Or you can deactivate your account permanently by sending
mail to freecharge from your registered Mail-Id but
remember you Can’t able create a new account with same
mobile number/Mail-Id..

I think it is deactivate not delete.
Correct me if i am wrong.

Deactive means they suspect an account as multiple account holder and they hold it from either to login/promo applicability and will reactivate upon KYC document submission.
But deletion is simply deleting account entirely but here freecharge treat the account’s registered mail and mobile number as unremovable and it cannot be used to create new account in future once account got deleted (As per freecharge support team information)
It’s supposed to be deactivation but freecharge term it as deletion.

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mastervijay wrote:

FYI freecharge now even made changes in number correction/changing.. now we can’t able to change both email and mobile number once registered. Before a week i have noticed it. (option got disabled)

This is not true. Only email can not be changed. What you have noticed is the UPI attachment of your mobile number i.e. it’s showing greyed due to UPI attachment. If you want to change it, then the vpa associated with FC will be changed automatically, but you can change the new number and the old one gets free automatically. @jennyllwilliams

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deb3l wrote:

This is not true. Only email can not be changed. What you have noticed is the UPI attachment of your mobile number i.e. it’s showing greyed due to UPI attachment. If you want to change it, then the vpa associated with FC will be changed automatically, but you can change the new number and the old one gets free automatically. @jennyllwilliams

Have you checked recently ?

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mastervijay wrote:

Have you checked recently ?

Yeah.. just now. sunglasses

And changed my number in one account a month back. Same conditions.

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deb3l wrote:

Yeah.. just now. sunglasses

And changed my number in one account a month back. Same conditions.

Yeah.. i too checked now in app and its available !Thanks for clarifying and sorry for the confusion.
Last week i was checked from mweb and its greyed out and it mentioned as the option will be resumed short (may be it was a temporary issue)

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mastervijay wrote:

Yeah.. i too checked now in app and its available !Thanks for clarifying and sorry for the confusion.
Last week i was checked from mweb and its greyed out and it mentioned as the option will be resumed short (may be it was a temporary issue)

No worries bro! smile

Things are changing too fast.. we should now be thankful for the services extended to us by these service providers (as they are behaving nowadays). Customers are no more the kings of the market. All thanks to…

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deb3l wrote:

No worries bro! smile

Things are changing too fast.. we should now be thankful for the services extended to us by these service providers (as they are behaving nowadays). Customers are no more the kings of the market. All thanks to…

Real fact and its very true ! plus1

Missing