Hot Deal Freecharge Account Suspended

1048°
Missing
Tech Guru
0
1566
22

Today added Rs. 1000on my Fc acc. with 5% CB offer. But as the amount was not reflecting there downloaded and installed Fc app on my new smartphone ( android ). Logged in to the Fc account and the amount of Rs. 1457 was showing there including CB. Tried on the PC browser again and got the following message :

" Your account has been temporarily suspended due to security reasons. Please contact [email protected] "

Contacted FC support and they replied :

" As per our records account has been blocked due to security reasons & cannot be unblocked further.

However, if you have any general balance in your FreeCharge wallet, the same would be refunded to the same source (bank account/card) which was used to load money into your Freecharge account.

Refund amount will reflect in your source (bank account/card) within 5 to 7 working days as per bank norms. "

I’ve only this FC acc.. Any idea what to do ow ? There was Cbs from irctc, SD shoping and recent add money offer. Now all gone and stupid Fc people are saying account can not be unblocked. How unfair !

77 Comments  |  
35 Dimers
Missing
Deal Lieutenant
225
5216
86

me tumhara dukh samajh sakta hu …

Missing
Deal Cadet
77
442
9

File case in consumer court and teach them a lesson.

Missing
Deal Cadet
102
215
8

For me 3 ac got suspened and after some of day all get active if anythink not work for you say alll is well may ur ac alo get unbloked

Missing
Deal Subedar
124
2748
87

I just hate freecharge for no reason. Just have one account and rarely use it but never keep money in it https://cdn3.desidime.com/assets/textile-editor/icon_cool.gif Freecharge offers are never tempting for me. And account is still active https://cdn3.desidime.com/assets/textile-editor/icon_wink.gif

Missing
Deal Cadet
63
900
11
bikash2013bera304 wrote:

For me 3 ac got suspened and after some of day all get active if anythink not work for you say alll is well may ur ac alo get unbloked

Wow all is well https://cdn3.desidime.com/assets/textile-editor/icon_lol.gif https://cdn3.desidime.com/assets/textile-editor/icon_wink.gif

Missing
Deal Subedar
87
2032
29
ZIZER wrote:

I just hate freecharge for no reason. Just have one account and rarely use it but never keep money in it https://cdn3.desidime.com/assets/textile-editor/icon_cool.gif Freecharge offers are never tempting for me. And account is still active https://cdn3.desidime.com/assets/textile-editor/icon_wink.gif

Never tempting https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif 100% CB on Petrol Zomato BMS and many more not tempting you https://cdn1.desidime.com/assets/textile-editor/icon_redface.gif buddy time to leave earth

Missing
Deal Major
7,080
23570
292
hps21 wrote:

File case in consumer court and teach them a lesson.

Time waste
Now Freecharge has everything
OP mightve tried to login to FC account from multiple devices same time (within an hour), so they blocked his account for suspicious activity

Missing
Deal Lieutenant
222
4512
42

Nowadays whenever I use unknown device it sends over a mail asking whether I logged in from that device. When u confirm it, it says device added in trusted list. Did u do that?

Missing
Deal Subedar
124
2748
87
Expand
kanz wrote:

Never tempting eek 100% CB on Petrol Zomato BMS and many more not tempting you redface buddy time to leave earth

I am from a Tier 3 city. Zomato and BMS are not available here and petrol pumps don’t accept freecharge lol Can I still stay on earth for some more years?

Missing
Tech Guru
0
1566
22
Expand
getready wrote:

Time waste
Now Freecharge has everything
OP mightve tried to login to FC account from multiple devices same time (within an hour), so they blocked his account for suspicious activity

Yes, this is what happened and I’ve even intimated FC CS about this. The reply I got from them is totally unacceptable.

" As per our records account has been blocked due to security reasons & cannot be unblocked further. "

First their website said temporarily suspended and their CS ( morons ) team said it’s suspended permanently. Height of stupidity ! Even google asks for phone number if you are using a very different ip address but no one can match the stupidity of FC.

I’ve even told them I’ll give them my bank statement and id proof and as expected no rely from their side. Now I’ve to trust upon the God’s act ! biggrin to unblock the account.

Missing
Tech Guru
0
1566
22
ChottaBheem wrote:

Nowadays whenever I use unknown device it sends over a mail asking whether I logged in from that device. When u confirm it, it says device added in trusted list. Did u do that?

done as soon as downloaded, installed and logged into my Fc acc. through app. from new phone yesterday. But still acc. is blocked. Fc ate all the CB amount plus general balance. They said general balance will be refunded but I can’t trust on their lies.

Fc is operating like a cheat fund now.

Missing
Deal Subedar
24
1249
31
Expand
topgear wrote:

done as soon as downloaded, installed and logged into my Fc acc. through app. from new phone yesterday. But still acc. is blocked. Fc ate all the CB amount plus general balance. They said general balance will be refunded but I can’t trust on their lies.

Fc is operating like a cheat fund now.

I have got my general balance to source account(virtual card/debit card/bank) from where the money was added and as question as cashback then try to utilise at vishal mega mart by entring otp…

Missing
Deal Lieutenant
214
5245
102
Expand
getready wrote:

Time waste
Now Freecharge has everything
OP mightve tried to login to FC account from multiple devices same time (within an hour), so they blocked his account for suspicious activity

FC is behaving crazy now a days. eek

whats wrong in logging into same account from multiple devices…? evil

logging into multiple accounts from same devices is wrong..

Missing
Tech Guru
0
1566
22
Expand
sam-1 wrote:

I have got my general balance to source account(virtual card/debit card/bank) from where the money was added and as question as cashback then try to utilise at vishal mega mart by entring otp…

Thanks for the info. Is there any other way to utilize the Cb amount ? If possible PM me only or who knows some Fc guy will crawl through page and block our only hope.

Missing
Tech Guru
0
1566
22
Expand
aswaniexpress wrote:

FC is behaving crazy now a days. eek

whats wrong in logging into same account from multiple devices…? evil

logging into multiple accounts from same devices is wrong..

They have had enough consumers I guess. Nopw they are only looking for a way to block accounts with decent amount of CB.

It’s all part of a evil plan : Fc introduces offer on various merchants. You me buy from these merchants for exciting Cb offers of FC. Merchants think Fc as a very good payment gateway as there’s so much txns processed by Fc. So Fc is introducing all these offers to increase their payment gateway business only so they can remove others like paytm, oxige, mobikwik. citrus etc.

Now as for the CBs just block a large number of random accounts with good amount of CBs for any and all reason you can throw not mention even how illogical it may sound. So it’s a win win for FC – they created a very good mpression of the minds of merchants so that they can consider only Fc as their paymnet gateway and the money given out to consumers will also be into their pocket due to account blocking.

Missing
Tech Guru
0
1566
22

If any guy/ gal working on FC reads this I’ve only 1 more question :

Your system shows temporary suspension but your CC team said my account has been permanently suspended – Do your management / cc team even know the meaning of the word " Temporary " ? "

Missing
Deal Subedar
100
1042
13
Expand
topgear wrote:

Thanks for the info. Is there any other way to utilize the Cb amount ? If possible PM me only or who knows some Fc guy will crawl through page and block our only hope.

Check PM

Missing
Deal Cadet
127
254
12

you can use on snapdea

i think may be

Missing
Deal Subedar
100
1042
13
ManojGurjar wrote:

you can use on snapdea

i think may be

But if FC account is suspended then u can’t login into snapdeal .

Missing
Deal Subedar
24
1249
31
Expand
SRK_Dhoni wrote:

pmed u too https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif

Could you please pm me too?? Are you serious??

Missing
Deal Subedar
1
1698
21
topgear wrote:

If any guy/ gal working on FC reads this I’ve only 1 more question :

Your system shows temporary suspension but your CC team said my account has been permanently suspended – Do your management / cc team even know the meaning of the word " Temporary " ? "

NOTHING IS PERMANENT IN THIS WORLD even you too .

Missing
Deal Subedar
100
1042
13
Expand
sam-1 wrote:

Could you please pm me too?? Are you serious??

@parth.parsana47466
Pmed u both
Btw this is not tried and tested by me.
If 1 can utilise a suspended account’s CB at vishal mega mart then he/she can utilise through my method too https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif

Missing
Deal Major
7,080
23570
292
Expand
aswaniexpress wrote:

FC is behaving crazy now a days. https://cdn1.desidime.com/assets/textile-editor/icon_eek.gif

whats wrong in logging into same account from multiple devices…? https://cdn2.desidime.com/assets/textile-editor/icon_evil.gif

logging into multiple accounts from same devices is wrong..

They must be following this process because of the usage of device ID changer for multiple account usage

Missing
Deal Lieutenant
214
5245
102
Expand
getready wrote:

They must be following this process because of the usage of device ID changer for multiple account usage

They became experts in business.. evil

One side they are blocking accounts. eek
and another side they are attracting new customers with exciting offers. wink

Missing
Deal Subedar
3
1777
55
Expand
SRK_Dhoni wrote:

@parth.parsana47466
Pmed u both
Btw this is not tried and tested by me.
If 1 can utilise a suspended account’s CB at vishal mega mart then he/she can utilise through my method too https://cdn2.desidime.com/assets/textile-editor/icon_wink.gif

Please PM me also.. Thanks.

Missing