(solved) freecharge...how to change network operator/ connection time

33°
Missing
Deal Subedar
164
1929
10

I have my number on airtel postpaid for quite a long time, and now ported to Jio prepaid. Freecharge app doesn’t let me change the connection type, it always treats it as airtel postpaid, tries to retrieve the bill and eventually says invalid account. I could change the type on web, but on app is what I’m looking for to avail certain deal codes.

Any leads? Thanks in advance!

Update/Edit/Solution: After several attempts, I seem to get a solution. Typed random number, selected the account type, network etc details, and then edited the number to the actual number. And it worked further. It is strange that it doesn’t do in the first place, may be because it is the registered number, not sure where exactly is the problem.

8 Comments  |  
5 Dimers
Missing
Deal Cadet
52
168
2

You may try contacting FreeCharge to include the option in their app as well.

Missing
Deal Subedar
164
1929
10
rajeevadc wrote:

You may try contacting FreeCharge to include the option in their app as well.

that was going on and it is tough for the feedback to go beyond the frontline nutheads. I’m looking for any solution/feature which I may have missed

Missing
Entertainer
42
2796
30

Do you type the number of just click on the presaved list?
If later then try typing it manually and then select operator circle

Missing
Deal Subedar
164
1929
10
P_A_N_K_A_J wrote:

Do you type the number of just click on the presaved list?
If later then try typing it manually and then select operator circle

Tried both, result is the same. Even tried clearing the cache.

Missing
Deal Subedar
164
1929
10

@rajeevadc @P_A_N_K_A_J
After several attempts, I seem to get a solution. Typed random number, selected the account type, network etc details, and then edited the number to the actual number. And it worked further. It is strange that it doesn’t do in the first place, may be because it is the registered number, not sure where exactly is the problem.

Missing
Deal Cadet
0
487
3
andromeda wrote:

@rajeevadc @P_A_N_K_A_J
After several attempts, I seem to get a solution. Typed random number, selected the account type, network etc details, and then edited the number to the actual number. And it worked further. It is strange that it doesn’t do in the first place, may be because it is the registered number, not sure where exactly is the problem.

Contact them on Twitter… the team (https://twitter.com/Freecharg...es) there is very much helpful.

Missing
Deal Newbie
52
25
1

Login to web as desktop view in chrome

Missing
Deal Subedar
164
1929
10
sadhu wrote:

Login to web as desktop view in chrome

Read my post again, particularly the last part.

Missing