Gift card balance can't be used on Jiomart

183°
Deal Lieutenant
Chikky

Jiomart payment page is changed as shown and there is no option to pay with gift card balance. What to do as I have some balance stuck? https://cdn0.desidime.com/attachments/photos/809234/medium/IMG20220924101639.jpg?1663994930

Expired
12 Comments  |  
7 Dimers
  • Sort By
Benevolent Benevolent
Link Copied

Could be a temp.issue. You can pay at the store. Used GV a few days back.

Deal Lieutenant Deal Lieutenant
Link Copied
LIMBO wrote:

Could be a temp.issue. You can pay at the store. Used GV a few days back.

Yes, looks like they are trying something new and forgot to add many other payment options too...like Mobikwik, freecharge and other wallets are also missing.
Deal Subedar Deal Subedar
Link Copied

Just now tried, I am getting both gift card and loyalty points options on payment page.


Deal Subedar Deal Subedar
Link Copied

me also not getting wallet balance option

Deal Major Deal Major
Link Copied
Wallet balance not showing on payment page any one facing this issue
Deal Newbie Deal Newbie
Link Copied

I have the same issue. Is there any solution to use the gift card balance in JioMart? does cash on delivery accept Jio Gift card?

Benevolent Benevolent
Link Copied
benh wrote:

I have the same issue. Is there any solution to use the gift card balance in JioMart? does cash on delivery accept Jio Gift card?

You can use it offline at Reliance stores. IIRC it's labelled "Gift amount on mobile".
Generous Generous
Link Copied
Expand
Chikky wrote:
Yes, looks like they are trying something new and forgot to add many other payment options too...like Mobikwik, freecharge and other wallets are also missing.
You are buying some product from seller other than 'Reliance retail'. For that only limited payment options will show. Even you won't get paytm cashback as merchant name will come as ccavenue
Benevolent Benevolent
Link Copied

Just checked and payment via eGV is available.

Deal Lieutenant Deal Lieutenant
Link Copied
Expand
avgn wrote:
You are buying some product from seller other than 'Reliance retail'. For that only limited payment options will show. Even you won't get paytm cashback as merchant name will come as ccavenue
You are right...I just deselected an item from the other seller and and other jiomart payment options are now available. However mobikwik and freecharge wallets are still not available.

Is this condition for using Jiomart wallet balance implemented recently?
Generous Generous
Link Copied
Expand
Chikky wrote:
You are right...I just deselected an item from the other seller and and other jiomart payment options are now available. However mobikwik and freecharge wallets are still not available.

Is this condition for using Jiomart wallet balance implemented recently?
Not sure about GC balance but payment mode restrictions were always there for other sellers. Ex - Simpl mode of payment
Deal Newbie Deal Newbie
Link Copied

I’m able to utilise Jio gift card after removing other seller products 

replyuser
Click here to reply
Reply