Gift card balance can't be used on Jiomart

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Deal Lieutenant
Chikky

Jiomart payment page is changed as shown and there is no option to pay with gift card balance. What to do as I have some balance stuck? https://cdn0.desidime.com/attachments/photos/809234/medium/IMG20220924101639.jpg?1663994930

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Pro Tech Guru Pro Tech Guru
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Could be a temp.issue. You can pay at the store. Used GV a few days back.

Deal Lieutenant Deal Lieutenant
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LIMBO wrote:

Could be a temp.issue. You can pay at the store. Used GV a few days back.

Yes, looks like they are trying something new and forgot to add many other payment options too...like Mobikwik, freecharge and other wallets are also missing.
Deal Subedar Deal Subedar
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Just now tried, I am getting both gift card and loyalty points options on payment page.


Deal Subedar Deal Subedar
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me also not getting wallet balance option

Cool Cool
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Wallet balance not showing on payment page any one facing this issue
Deal Newbie Deal Newbie
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I have the same issue. Is there any solution to use the gift card balance in JioMart? does cash on delivery accept Jio Gift card?

Pro Tech Guru Pro Tech Guru
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benh wrote:

I have the same issue. Is there any solution to use the gift card balance in JioMart? does cash on delivery accept Jio Gift card?

You can use it offline at Reliance stores. IIRC it's labelled "Gift amount on mobile".
Perfectionist Perfectionist
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Chikky wrote:
Yes, looks like they are trying something new and forgot to add many other payment options too...like Mobikwik, freecharge and other wallets are also missing.
You are buying some product from seller other than 'Reliance retail'. For that only limited payment options will show. Even you won't get paytm cashback as merchant name will come as ccavenue
Pro Tech Guru Pro Tech Guru
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Just checked and payment via eGV is available.

Deal Lieutenant Deal Lieutenant
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avgn wrote:
You are buying some product from seller other than 'Reliance retail'. For that only limited payment options will show. Even you won't get paytm cashback as merchant name will come as ccavenue
You are right...I just deselected an item from the other seller and and other jiomart payment options are now available. However mobikwik and freecharge wallets are still not available.

Is this condition for using Jiomart wallet balance implemented recently?
Perfectionist Perfectionist
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Chikky wrote:
You are right...I just deselected an item from the other seller and and other jiomart payment options are now available. However mobikwik and freecharge wallets are still not available.

Is this condition for using Jiomart wallet balance implemented recently?
Not sure about GC balance but payment mode restrictions were always there for other sellers. Ex - Simpl mode of payment
Deal Newbie Deal Newbie
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I’m able to utilise Jio gift card after removing other seller products 

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