got 50rs zomoto credits as compensation for missed items instantly
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friends, this morning i have ordered 3 dosa and 9 idly (3 plates) from zomoto. but i received only 3 idly (1 plate) instead of 9 idly (3 plates). i am a senior user of zomoto. i made many orders in the past but i haven’t faced any issues with them. first time i faced “missed items” issue.
at the time of delivery, i checked the parcel. i found only 1 pack of idli. usually restaurants provides 3 separate packs for 3 plates idly. but i received only 1 idly pack.. I thought maybe they would have packed three plates of idly as a single package.
at the time of opening packages at home i noticed there are only 3 idly in the pack. i had contacted zomoto through help section.
chat screenshot:- https://ibb.co/k...rK
they provided 2 options under compensation.
1) refunding amount (46rs)
2) zomoto credits worth rs50
i selected zomoto credits option and i got 50rs zomoto credits within minutes.. zomoto support is very good 😊
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zomoto running their business even in small towns. in my town, here the breakfast prices are almost affordable.
1 dosa rs20/-
1 plate (3)idly 25/-
1 upma rs30
1 onion ghee dosa 30rs.
above prices are MRP prices. also getting 50%-60% off on above prices during offers 
Congrats, does the idly plate costs just Rs23 where u r located? It costs 5 times here for semidecent one.
Jitna me yeh bhai sahab idly kha rahe utna to hum bas delivery charge dete hai Zomato ko, gst alag se dena hota hai.
T- Zomato is way higher in terms of delivery charge
In Chennai a moderate restaurant charges me 45 for 2 idly and 1 vada with surplus sambar and 2 variety of chutney. Where are the nearby roadside shop charges me 35, but when you ask for extra chutney/sambar, they will look like for ₹35 how much sambar u want. So I used to order from swiggy. I’m super user btw.
Here in mumbai idli /wada (2 pcs) price is 70-80+ taxes + delivery charges
Masala dosa 90-110
Good to know.
I had same problem with Swiggy order. They Never refunded money nor credits and kept blaming restaurant.
Also, that they will give feedback to restaurant but can’t offer compensation of single penny to me.
I never ordered from Swiggy again.
#Not_my_loss_anymore
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6 idli for only 46 rupees
Here 2 idli/vada plate comes at 50 rupees (minimum) I can get even at 120 per 2 pieces of idli in good dining places
Are they looting north indians