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Got offer to make SBI card LTF

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G0LDENHEART

I am holding SBI Simplysave (6 yrs old) and Simplyclick card from SBI. Both have annual charges of Rs. 499+Tax. Got Simplyclick just before the launch of SBI Cashback card. I applied for cashback card too but its rejected. So, I was thinking to close one card & reapply for cashback card.

Today, I have placed "card closer request" for Simplysave card. Got a call instantly from SBI customer care. He asked the reason for card closer. I said - its because of annual charges. He gave me an offer to make it LTF if I do not close it. For the time being I said ok for it.

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Deal Lieutenant Deal Lieutenant
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CostalWaves wrote:

Having one simply save card. But fear to request.i am not using this card frequently.  if they close without asking anything means loss to me. 

I also told them to convert my card to LTF or Increase the Limit otherwise I would close my card because my other cards have reasonable limits and better offers/RP and they are LTF and you know what the Principal Nodal Officer told me,


WE ARE HAPPY TO INFORM YOU, THAT AS SBI CARDS FAMILY  We are happy to help our customer's needs and requirements and thus we request you to Make the Outstanding Payment and we will Close your card ASAP! 😀

I am like WTF! SBI Being SBI

@AatmaNirbhar @prem4998 @getready @agnivo007

Mobile Guru Mobile Guru
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Now place a card closure for SimplyClick too and try your luck ? 😛

PS: Seems they're easily converting 1 out of 2/3 cards as LTF via closure requests

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Deal Subedar Deal Subedar
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Wow... Must be a good spender...

Commentator Commentator
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Agnivo007 wrote:

Wow... Must be a good spender...

How many sbi cards one can hold? When can I re-apply (cashback card) after rejection?
Generous Generous
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G0LDENHEART wrote:
How many sbi cards one can hold? When can I re-apply (cashback card) after rejection?
After 90 days
Mobile Guru Mobile Guru
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Now place a card closure for SimplyClick too and try your luck ? 😛

PS: Seems they're easily converting 1 out of 2/3 cards as LTF via closure requests

Deal Subedar Deal Subedar
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Did you check if it is indeed free? Will they send the new T&C in writing? They will say LIfe Time Free but with a rider to spend min xyz amount per year to keep it free. 
Helpful Helpful
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Wow.. i have same combination old save + click.. applied cashback and rejected.. will try to convert LTF
Analyst Analyst
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bohemian wrote:
After 90 days
30 days from DOR as per the email i got from nodal officer  
Deal Subedar Deal Subedar
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Agnivo007 wrote:

DOR=decline or rejection? @Awake

Date of rejection I think he means. 

Commentator Commentator
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santosh_blr wrote:
Did you check if it is indeed free? Will they send the new T&C in writing? They will say LIfe Time Free but with a rider to spend min xyz amount per year to keep it free. 
Customer care said it will be done within 8th Oct '22, and same will be conveyed thru mail/sms.
Deal Subedar Deal Subedar
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Anybody tried with simplyclick
Deal Cadet Deal Cadet
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Having one simply save card. But fear to request.i am not using this card frequently.  if they close without asking anything means loss to me. 

Generous Generous
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CostalWaves wrote:

Having one simply save card. But fear to request.i am not using this card frequently.  if they close without asking anything means loss to me. 

Only one card means do not try. This works for those who holds more than 1 card from SBI.
The PostMighty The PostMighty
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CostalWaves wrote:

Having one simply save card. But fear to request.i am not using this card frequently.  if they close without asking anything means loss to me. 


Screenshot20221005-233403Chrome
Deal Lieutenant Deal Lieutenant
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CostalWaves wrote:

Having one simply save card. But fear to request.i am not using this card frequently.  if they close without asking anything means loss to me. 

I also told them to convert my card to LTF or Increase the Limit otherwise I would close my card because my other cards have reasonable limits and better offers/RP and they are LTF and you know what the Principal Nodal Officer told me,


WE ARE HAPPY TO INFORM YOU, THAT AS SBI CARDS FAMILY  We are happy to help our customer's needs and requirements and thus we request you to Make the Outstanding Payment and we will Close your card ASAP! 😀

I am like WTF! SBI Being SBI

@AatmaNirbhar @prem4998 @getready @agnivo007

Mobile Guru Mobile Guru
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shraaj wrote:

I also told them to convert my card to LTF or Increase the Limit otherwise I would close my card because my other cards have reasonable limits and better offers/RP and they are LTF and you know what the Principal Nodal Officer told me,


WE ARE HAPPY TO INFORM YOU, THAT AS SBI CARDS FAMILY  We are happy to help our customer's needs and requirements and thus we request you to Make the Outstanding Payment and we will Close your card ASAP! 😀

I am like WTF! SBI Being SBI

@AatmaNirbhar @prem4998 @getready @agnivo007

With SBI, we can expect different actions/response from different teams. May be the retention team responds differently and actually converts the card to LTF for u? 😛
Deal Subedar Deal Subedar
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Purana (card age) ya bada khiladi (high CL, lots of spend history) nahi hua to SBI card aisi hi reply deta hai...

I think they even wait for chances like this (customer initiated) to weed out minnows and increase profitability... @shraaj

Deal Cadet Deal Cadet
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How did you contact them? Did you put the mail to them or reached out on twitter? 
Helpful Helpful
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Ami_07 wrote:
How did you contact them? Did you put the mail to them or reached out on twitter? 
+1

@goldenheart how you approach them to close your card . Due you any dues jn your card . And what the first cc told you?..

I called them today.. and asked to close account they said you fee is due from april you can use your card meanwhile and just create card closer request from app and we will close it.. 
Commentator Commentator
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i did same a week back, converted to LTF by sbi customercare (SIMPLYCLICK)
Deal Cadet Deal Cadet
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monu.tanwar123262 wrote:
i did same a week back, converted to LTF by sbi customercare (SIMPLYCLICK)
Did you call the customer care team?
Commentator Commentator
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yolodime wrote:
Did you call the customer care team?
raised req. for closing from sbicard app,then they will call u, just say i want to close becoz of the annual fees, they might make it LTF
Deal Cadet Deal Cadet
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monu.tanwar123262 wrote:
raised req. for closing from sbicard app,then they will call u, just say i want to close becoz of the annual fees, they might make it LTF
How old is your card + what's your spending pattern?

My only concern is if they close the card without calling me 😃

I have IRCTC & Simplyclick cards and only the IRCTC one is more than 2 years old
Commentator Commentator
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yolodime wrote:
How old is your card + what's your spending pattern?

My only concern is if they close the card without calling me 😃

I have IRCTC & Simplyclick cards and only the IRCTC one is more than 2 years old
they cant close ur card without retaining u, they have a dedicated  team for this work only.
Commentator Commentator
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yolodime wrote:
How old is your card + what's your spending pattern?

My only concern is if they close the card without calling me 😃

I have IRCTC & Simplyclick cards and only the IRCTC one is more than 2 years old
i have applied in 2017 and every year spent 1 lakh+....... my cleartrip vouchers are used by my friends everytym.
Generous Generous
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monu.tanwar123262 wrote:
i did same a week back, converted to LTF by sbi customercare (SIMPLYCLICK)
Only 1 card or have any other card from sbi?
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