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Got scammed. Goodlucksales.com

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Deal Lieutenant
jitz

Dimers,
I’ve got scammed by a website called Goodlucksales.com.

Seeing a solar panel price, i ordered it without checking much reviews.
They even have a customer care number too.
Website is still online.
Payment gateway : payumoney
Payment done via icici apay card.
Tx done on 9th April 2021

Being a dimer for 10+ yrs, shouldn’t have fallen for this.
Complaintroom.in is full of complaints about them, since 1 week.

What are my options now?

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Deal Cadet Deal Cadet
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Dhanu10892 wrote:

Okay "@jitz":https://www.desidime.com/users...82 will check tomorrow and get back to you. Meanwhile, it would help if you could DM me details of your order and your contact number. 



Found this at the address given on the website. Seems the actual shop there has nothing to do with that website.
Sorry mate, I think you are duped in real!!! pensive sweat

Pro Community Angel Pro Community Angel
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Cancelled the order or file charge back.

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Pro Community Angel Pro Community Angel
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Cancelled the order or file charge back.

Deal Lieutenant Deal Lieutenant
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Dispute the transaction.

Deal Lieutenant Deal Lieutenant
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popeyethedimer wrote:

Cancelled the order or file charge back.

They stopped responding to mails. Didn’t try calling them a second time time.
Sure thing they won’t Cancel nor refund the amount.

Pro Community Angel Pro Community Angel
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jitz wrote:

They stopped responding to mails. Didn’t try calling them a second time time.
Sure thing they won’t Cancel nor refund the amount.

File charge back you did payment via credit card

Deal Lieutenant Deal Lieutenant
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Lol name hi he goodluck

Entertainer Entertainer
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Isn’t there any lock down in your area?
Asking as how this non essential delivery working😅
Wait some days.
If still no action.
Complain to pgportal.
Then give legal notice to company.

Deal Lieutenant Deal Lieutenant
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P_A_N_K_A_J wrote:

Isn’t there any lock down in your area?
Asking as how this non essential delivery working😅
Wait some days.
If still no action.
Complain to pgportal.
Then give legal notice to company.

Lockdown is there everywhere. But ecommerce isn’t affected. Im able to get non essentials from Amazon too.. Amd other 3rd party sites.
Location : bangalore.
Ill initiate a charge back first. Can’t lose 8000 rs to a fraud portal.
Forgot to mention amount in opening post.
Ive ordered many products from other sites, never faced an issue. Many honest sellers has left amz and flipkart because of their shitty policies and fraud customer returns.

Never done charge back in my life and wondering how it would be.

Benevolent Benevolent
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P_A_N_K_A_J wrote:

Isn’t there any lock down in your area?
Asking as how this non essential delivery working😅
Wait some days.
If still no action.
Complain to pgportal.
Then give legal notice to company.

Yep, try out Umang app.

Benevolent Benevolent
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This domain name itself looks like a scam to me goodluck rolleyes

Deal Lieutenant Deal Lieutenant
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MrKool_JJ wrote:

This domain name itself looks like a scam to me goodluck rolleyes

Well, i fell for it.
I’m Not a true dimer may be.

Benevolent Benevolent
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jitz wrote:

Well, i fell for it.
I’m Not a true dimer may be.

How much amount?

Helpful Helpful
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Approach payumoney customer care by email or in their website helpdesk for reversal of transaction, with details of transaction and evidence of communication with Seller

Deal Cadet Deal Cadet
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How this chargeback works?

Finance Mentor Finance Mentor
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You can’t initiate charge back till the time the payment reflects in your monthly credit card bill. It’s better to pay full amount as the charge back , if case is ruled in your favour, would then be credited back to your card account.

Entertainer Entertainer
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They are using shopify.com platform… raising a support ticket may help.
Try it… you have nothing to loose, if they doesn’t respond.

Finance Ninja Finance Ninja
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Ramta_Jogi wrote:

You can’t initiate charge back till the time the payment reflects in your monthly credit card bill. It’s better to pay full amount as the charge back , if case is ruled in your favour, would then be credited back to your card account.

Saw that transaction date is 9th April. I heard somewhere that charge back can be filed only for 30 days. Will still chargeback work here?

Finance Mentor Finance Mentor
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Fanil wrote:

Saw that transaction date is 9th April. I heard somewhere that charge back can be filed only for 30 days. Will still chargeback work here?

Is the transaction reflecting in your statement of April/May?

The time period is different for all card/issuers. It’s given in MITC or CA of card.

Deal Lieutenant Deal Lieutenant
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Thanks for sharing your experience.

I stumbled upon this website few days ago and was trying to find their reviews.

Google shows 2 results with the name “Goodlucksales” – This website and another one is some aluminum supplier in Pune. Both have exactly the same address, which made me beware about them. I sensed something was fishy and didn’t try further google reviews.

Regarding charge-back: I have no prior experience. But i will suggest you to immediately contact credit customer service and ask them the timelines.

Deal Lieutenant Deal Lieutenant
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aam_aadmi wrote:

Approach payumoney customer care by email or in their website helpdesk for reversal of transaction, with details of transaction and evidence of communication with Seller

They don’t have an email, nor phone number for customer care. Their Twitter hardly replies.
They have a bot, which says amount is credited to seller, either contact merchant or contact bank for charge back.
Payumoney itself is another scam.

Deal Newbie Deal Newbie
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I have the same problem. No delivery yet. Lost 7426. what to do ?

Deal Lieutenant Deal Lieutenant
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akash.sen85477 wrote:

I have the same problem. No delivery yet. Lost 7426. what to do ?

Same site?
Try charge back. Im yet to call.

Deal Cadet Deal Cadet
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Hey @jitz
I live in Pimpri Chinchwad. The address mentioned is nearby. Can check physically if you want (I mean Talking only stuck_out_tongue).
Shops and Offices are mostly closed here. Hopefully they will open on 1st June. Let me know if there is no response from their side.

Deal Lieutenant Deal Lieutenant
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Dhanu10892 wrote:

Hey @jitz
I live in Pimpri Chinchwad. The address mentioned is nearby. Can check physically if you want (I mean Talking only stuck_out_tongue).
Shops and Offices are mostly closed here. Hopefully they will open on 1st June. Let me know if there is no response from their side.

Hi Dhanu,
Yes, just talks is fine,if its ok with you, just want to know if such a firm exists. Take photos if possible.
Stay alert because of covid.

Deal Cadet Deal Cadet
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jitz wrote:

Hi Dhanu,
Yes, just talks is fine,if its ok with you, just want to know if such a firm exists. Take photos if possible.
Stay alert because of covid.

Okay @jitz will check tomorrow and get back to you. Meanwhile, it would help if you could DM me details of your order and your contact number. 

Deal Lieutenant Deal Lieutenant
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Dhanu10892 wrote:

Okay @jitz will check tomorrow and get back to you. Meanwhile, it would help if you could DM me details of your order and your contact number. 

Done, messaged you details. Thank you bro.

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