Hot Deal

Got scammed. Goodlucksales.com

716°
Deal Lieutenant
jitz

Dimers,
I’ve got scammed by a website called Goodlucksales.com.

Seeing a solar panel price, i ordered it without checking much reviews.
They even have a customer care number too.
Website is still online.
Payment gateway : payumoney
Payment done via icici apay card.
Tx done on 9th April 2021

Being a dimer for 10+ yrs, shouldn’t have fallen for this.
Complaintroom.in is full of complaints about them, since 1 week.

What are my options now?

86 Comments  |  
32 Dimers
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Pro Community Angel Pro Community Angel
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Cancelled the order or file charge back.

Deal Lieutenant Deal Lieutenant
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They stopped responding to mails. Didn’t try calling them a second time time.
Sure thing they won’t Cancel nor refund the amount.

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Helpful Helpful
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Dispute the transaction.

Deal Lieutenant Deal Lieutenant
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Lol name hi he goodluck

Pro Entertainer Pro Entertainer
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Isn’t there any lock down in your area?
Asking as how this non essential delivery working😅
Wait some days.
If still no action.
Complain to pgportal.
Then give legal notice to company.

Deal Lieutenant Deal Lieutenant
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Lockdown is there everywhere. But ecommerce isn’t affected. Im able to get non essentials from Amazon too.. Amd other 3rd party sites.
Location : bangalore.
Ill initiate a charge back first. Can’t lose 8000 rs to a fraud portal.
Forgot to mention amount in opening post.
Ive ordered many products from other sites, never faced an issue. Many honest sellers has left amz and flipkart because of their shitty policies and fraud customer returns.

Never done charge back in my life and wondering how it would be.

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Benevolent Benevolent
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This domain name itself looks like a scam to me goodluck rolleyes

Deal Lieutenant Deal Lieutenant
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Well, i fell for it.
I’m Not a true dimer may be.

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Benevolent Benevolent
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Approach payumoney customer care by email or in their website helpdesk for reversal of transaction, with details of transaction and evidence of communication with Seller

Deal Lieutenant Deal Lieutenant
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They don’t have an email, nor phone number for customer care. Their Twitter hardly replies.
They have a bot, which says amount is credited to seller, either contact merchant or contact bank for charge back.
Payumoney itself is another scam.

Deal Cadet Deal Cadet
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How this chargeback works?

Finance Mentor Finance Mentor
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You can’t initiate charge back till the time the payment reflects in your monthly credit card bill. It’s better to pay full amount as the charge back , if case is ruled in your favour, would then be credited back to your card account.

Finance Ninja Finance Ninja
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Saw that transaction date is 9th April. I heard somewhere that charge back can be filed only for 30 days. Will still chargeback work here?

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Deal Lieutenant Deal Lieutenant
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This category and location is totally different. Some honest seller looks like.

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Generous Generous
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They are using shopify.com platform… raising a support ticket may help.
Try it… you have nothing to loose, if they doesn’t respond.

Deal Lieutenant Deal Lieutenant
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Thanks for sharing your experience.

I stumbled upon this website few days ago and was trying to find their reviews.

Google shows 2 results with the name “Goodlucksales” – This website and another one is some aluminum supplier in Pune. Both have exactly the same address, which made me beware about them. I sensed something was fishy and didn’t try further google reviews.

Regarding charge-back: I have no prior experience. But i will suggest you to immediately contact credit customer service and ask them the timelines.

Deal Newbie Deal Newbie
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I have the same problem. No delivery yet. Lost 7426. what to do ?

Deal Lieutenant Deal Lieutenant
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Same site?
Try charge back. Im yet to call.

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Deal Cadet Deal Cadet
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Hey @jitz
I live in Pimpri Chinchwad. The address mentioned is nearby. Can check physically if you want (I mean Talking only stuck_out_tongue).
Shops and Offices are mostly closed here. Hopefully they will open on 1st June. Let me know if there is no response from their side.

Deal Lieutenant Deal Lieutenant
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Hi Dhanu,
Yes, just talks is fine,if its ok with you, just want to know if such a firm exists. Take photos if possible.
Stay alert because of covid.

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Benevolent Benevolent
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aapne chargeback file kardiya?

Deal Lieutenant Deal Lieutenant
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Not yet.

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Deal Cadet Deal Cadet
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I can feel the pain. I had got duped same way by some Dhamaalshop.com back in 2015/16. pensive

Benevolent Benevolent
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kg+ for your extra effort

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Deal Lieutenant Deal Lieutenant
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Shouldn’t we report this site? If yes where and how?
There might be people who do not know about charge back. God knows how many cores they would have looted.
Wondering why PayU shit is allowing this fraud, or are they involved too?

Deal Subedar Deal Subedar
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I saw a post in which @xuseronline reported a site so he might assist  

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Community Angel Community Angel
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Last week I was searching for AC and a LG ac which is priced at around 30k in all other e-commerce websites, was showing for only 20k on Goodluck sales, also it was a top search link (must be promoted). The price seemed too good to be true. Searched about reviews and google filled with complaints. Then I thought the same, why not order from them, and file chargeback if not received. But decided against it, so as to spare myself from hassle. Ordered from Tata cliq as only they are delivering in my area. 
Hope you get your money back

Deal Lieutenant Deal Lieutenant
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Made a dispute with icici today.
Process : call them, tell them u need charge back, tell amount /date.

They first block your card and then raise a dispute, within 4 days they will put temporary fund of same amount, after investigation it is permanent.

They will send new card free of cost to your address updated with them.

I hope this resolves in our favor.

No more high value shopping from unknown sites. Lessons learnt

Finance Mentor Finance Mentor
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For the sake of record, fill up a transaction dispute form aka Card member dispute form, fill it up, scan and send it to them over email and also speed post it to the address given on form.

Crowdpuller Crowdpuller
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Hi, let me know if you need any help from Icici bank and PayU specially. I have my friend as north head in PayU and has few friend working with ICICI bank.

Deal Lieutenant Deal Lieutenant
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can you get me a contact person/email something so that i can report my details. i can consolidate a few and send because i saw similar issues in complaints site.
date range is almost same.

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Deal Lieutenant Deal Lieutenant
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reported to godaddy. looks like biggest scam ever, because i can see purchase details floating. not sure if they are genuine.

Deal Subedar Deal Subedar
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File chargeback ASAP with ICICI bank because money went from that account.

Call CC and tell the I want to dispute the transaction because it was a scam.

Deal Subedar Deal Subedar
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Just for information
What are the chances of getting money back in chargeback???
As it was customers done transaction knowingly
The team will investigate and as the payment has been settled to merchant
I think the final decison to reverse and send money or refund is always in hands of merchant
If he denies nothing could be done i think soo

Finance Mentor Finance Mentor
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100%.

Been doing it since the past 14 years. Total amount charged back would be 6-7 lakhs till date. It’s as per the TnC of card and the eligibility of the transaction.

This specific dispute would come under the scope of “ordered merchandise not delivered/ received”. I just hope the OP conveyed this part to the card dispute team correctly.

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Deal Lieutenant Deal Lieutenant
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Not sure if godaddy took the website down, site isn’t accessible now.

Deal Subedar Deal Subedar
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yes, goodlucksales.com
This domain is available for sale!

I use Amex wherever it looks fishy. Customer care is good in Amex.

Deal Lieutenant Deal Lieutenant
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Looks like ive lost the money.

Greetings from ICICI Bank.

dispute raised on ICICI Bank Credit Card XX006 for the transaction of INR 8747/- is not eligible for a refund, as the transaction was second level authenticated using an OTP or 3D secure PIN

Sincerely,
Customer Service Team.
ICICI Bank Limited.

Any help appreciated. Have mailed payumoney also.

Deal Cadet Deal Cadet
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Chargeback can be also filed for not providing services or products it has nothing to with otp or second level transaction I did it two month ago with zoom car for not providing services and I have already received refund from cc

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Deal Lieutenant Deal Lieutenant
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i called them again and told them its chargeback and not dispute
somewhere in my conv i had mentioned " fraud" and they took it as a fraud tx and first blocked the card and then took a dispute request.
i said i did the tx, but services wasnt given. so i need refund. i gave details of products purchased and they said will take it further.
thank you everyone, i hope it clears this time.

Generous Generous
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Great! Do keep us updated buddy!

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Dimer of The Year 2020 Dimer of The Year 2020
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Any updates?

Deal Newbie Deal Newbie
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Guys again that scammer hosted a new website https://rajdhanitool...m/ please anyone report this and block. I don’t know how to do it but it can save lot of people money. I am getting advertisement in youtube. This scammer adding products like inverter and home appliances which I do search daily but in this site again prices were too low so I did Google search about site and checked domain age, already complaints are raising but we have to block this site

Deal Lieutenant Deal Lieutenant
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I’ll report it today with his details.
I got s9me details from the net about the fraudster.
https://sites.google.com/site/nitinsainiimage/c...

This is the guy.

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Deal Lieutenant Deal Lieutenant
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Called icici again, it takes 45 days it seems. Will send dispute form by mail and post, just to make sure

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