GROWW does not provide customer care number?

235°
Deal Cadet
worldindia2000

I just created GROWW account, completed all process online (they damm take all details). But shocked to know that they do not provide any customer care number, as one of verification step failed. Is this tru they do not provide customer care no and so no customer support? Seems I did mistake opening account there

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Hunk Hunk
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Take Fyers. 🙂 Free, 0 AMC, nice charts. You will be all set to embark on your new journey in stockmarket.

Deal Cadet Deal Cadet
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Thanks. For now I will use this. Any groww user can confirm if any cust care no or just email and then wait wait and wait for few days. Useless service😡

Delhi Capitals Delhi Capitals
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worldindia2000 wrote:

Thanks. For now I will use this. Any groww user can confirm if any cust care no or just email and then wait wait and wait for few days. Useless service😡

Check DM, they have a callback request option.

Deal Cadet Deal Cadet
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I tried call back option, but nobody called after 6 hrs so far 😈

They have a customer care no 91088-00604 but it will keep on going in circles/menu options and then will play message to provide feedback of your conversation with Groww 😡

Its a 3rd class company, I am worried as all personal details were given on online application and all id proofs were uploaded. Seems its a small company of 5-10 developers who created online website/app and now nobody in customer care support 😜


My ZERO votes to GROWW
, never ever open account in the name of free AMC.

Better to use a chargeable service like Zerodha etc

Mumbai Indians Mumbai Indians
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worldindia2000 wrote:

I tried call back option, but nobody called after 6 hrs so far 😈

They have a customer care no 91088-00604 but it will kep on going in circles/menu options and then will play message to provide feedback of your conversation with Groww 😡

Its a 3rd class company, I am worried as all personal details were given on online application and all id proofs were uploaded. Seems its a small company of 5-10 developers who created online website/app and now nobody in customer care support 😜


My ZERO votes to GROWW
, never ever open account in the name of free AMC.

Better to use a chargeable service like Zerodha etc

Half knowledge is dangerous 😀

Deal Cadet Deal Cadet
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PlaYITsmooTH wrote:

Half knowledge is dangerous 😀

True. And I am surprised nobody in DD mentioned these things so far. Many dimers posted they are using Groww

Deal Lieutenant Deal Lieutenant
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worldindia2000 wrote:

I tried call back option, but nobody called after 6 hrs so far 😈

They have a customer care no 91088-00604 but it will keep on going in circles/menu options and then will play message to provide feedback of your conversation with Groww 😡

Its a 3rd class company, I am worried as all personal details were given on online application and all id proofs were uploaded. Seems its a small company of 5-10 developers who created online website/app and now nobody in customer care support 😜


My ZERO votes to GROWW
, never ever open account in the name of free AMC.

Better to use a chargeable service like Zerodha etc

Seems its a small company of 5-10 developers who created online website/app and now nobody in customer care support 

Google kariye why ceo of microsoft invested in groww aur phir apne comment ko dubara padiye


Deal Cadet Deal Cadet
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kukdookoo wrote:

Seems its a small company of 5-10 developers who created online website/app and now nobody in customer care support 

Google kariye why ceo of microsoft invested in groww aur phir apne comment ko dubara padiye


Dear I am sharing my real feedback faced by me, why Nadela invested would be best known to him, he might be getting good return on investment in this platform 😄

Deal Lieutenant Deal Lieutenant
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worldindia2000 wrote:

Dear I am sharing my real feedback faced by me, why Nadela invested would be best known to him, he might be getting good return on investment in this platform 😄

paji mail them and wait for reply. what problem are u facing?

Hunk Hunk
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kukdookoo wrote:

Seems its a small company of 5-10 developers who created online website/app and now nobody in customer care support 

Google kariye why ceo of microsoft invested in groww aur phir apne comment ko dubara padiye


hmm 

Deal Cadet Deal Cadet
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kukdookoo wrote:

paji mail them and wait for reply. what problem are u facing?

Already raised and got a beautifully drafted reply 😬

#############################
Dear Investor,
Greetings from Groww
We understand your concern and apologize for the inconvenience caused.
We have taken up this issue with our concern team, please give us 24-48 hours time we will check the details and will get back to you.

Your patience is highly appreciated.
#############################

Deal Cadet Deal Cadet
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Issue still not resolved. Their standard response : please wait 48 hours to hear next update 😡

This is happening when all id proofs uploaded and adhaar kyc also done online. It should be instant.


They are shame on the name of instant account opening online process

Deal Cadet Deal Cadet
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worldindia2000 wrote:

Issue still not resolved. Their standard response : please wait 48 hours to hear next update 😡

This is happening when all id proofs uploaded and adhaar kyc also done online. It should be instant.


They are shame on the name of instant account opening online process

When things go sideways it can go even if you open account with reputed ones, My zerodha account took more than few days for me to access.
Shit happens with few people and sometimes it happens with us, you can search for another broker and open your account there if you really feel groww useless, since being angry until account is opened won’t change anything😜 – it’ll take it’s time.

Deal Cadet Deal Cadet
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Neo53 wrote:

When things go sideways it can go even if you open account with reputed ones, My zerodha account took more than few days for me to access.
Shit happens with few people and sometimes it happens with us, you can search for another broker and open your account there if you really feel groww useless, since being angry until account is opened won’t change anything😜 – it’ll take it’s time.

Are you a happy Groww user or any link with them? BTW my account still not opened, nobody in their cust care know the real problem and asked to wait another 48 hr

Deal Cadet Deal Cadet
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worldindia2000 wrote:

Dear I am sharing my real feedback faced by me, why Nadela invested would be best known to him, he might be getting good return on investment in this platform 😄

Ratan tata as well

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