Hot Deal GTPL broadband review

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Deal Newbie
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Hi dimers,

I am going to buy 12 month GTPL broadband plan in ahmedabad. Anyone used it before, please give your review.
Thanks in advance.

17 Comments  |  
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You can bargain on price offered to you
Service is good, no major issues faced till now
You can rely on customer service

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Don’t know about ahemadabad but here in jamnagar working good. Which 12 month plan you choose?

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GTPL is good as per their services. I used to have a monthly broadband connection from them some 7 years ago for almost 3 years. They usually comes the same/next day if you call them in the morning for any issues. Never took an yearly plan from them, thus can’t comment on their pricing scenario…..

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AatmaNirbhar wrote:

Don’t know about ahemadabad but here in jamnagar working good. Which 12 month plan you choose?

40 MBPS..
Price: 5500

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dgreatgambler007 wrote:

GTPL is good as per their services. I used to have a monthly broadband connection from them some 7 years ago for almost 3 years. They usually comes the same/next day if you call them in the morning for any issues. Never took an yearly plan from them, thus can’t comment on their pricing scenario…..

Thanks bro..

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For anyone thinking to buy GTPL broadband connection, it’s all on your luck. While initial installation is ok, customer service is horrible. Their lines are not working and no one will listen to you after you have paid and installation is done. They have given me a defective router and no support is being provided. Will recommend to go for other provider.

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Buy GTPL fiber broadband plan only. 50mbps or greater are with fiber plan.
GTPL coaxial is headache.
Service is not that much good but fiber will give good speed while in coaxial there is too much up and down in speed and disconnection. Don’t rely on salesman word.
If you considering plan near to 700/month , check with Airtel or ACT.

Also, installation is headache in GTPL. mostly they will pull cable upto your door. you need to manage to pull in home.
or at last moment they will ask atleast 1k more to pull inside.
This is my experience of March. and same installation issue came with my cousine before 15days and he needed to pay 1k to pull cable inside. GTPL guy just needed drill wall and took 1k for that.

Support staff is totally non-technical. just they will guide you to restart router. support ticket will be automatically closed without problem solve.
you need to maintain personal contact with installation guy to solve problem instantly.

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I had the 10 night where the GTPL is not working. Although they have 24*7 support helpline but it’s useless. They just register complaints. Support is bad and very less reliable in my area. I couldn’t work from home due to this and their are other brands which are available which might be a little expensive but more relaible. This is the 10 day my internet went down at night and it takes them 10 hours to fix it. Pretty shitty as per my review. Service and support both are pathetic and not good for online gaming either. Too many routing and you will get a high ping.

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doncoolwave224 wrote:

I had the 10 night where the GTPL is not working. Although they have 24*7 support helpline but it’s useless. They just register complaints. Support is bad and very less reliable in my area. I couldn’t work from home due to this and their are other brands which are available which might be a little expensive but more relaible. This is the 10 day my internet went down at night and it takes them 10 hours to fix it. Pretty shitty as per my review. Service and support both are pathetic and not good for online gaming either. Too many routing and you will get a high ping.

i had similar issue before a month. It was down around 19 days but they didn’t extended for a single day. Even they were closed 11 suppor ticket saying it has been solved.
I raised complain National Consumer Helpline (NCH).
GTPL replied to NCH that they don’t provide extension in any case.
NCH said they can’t do anything and asked me to raise legal complain to Consumer Court if i want extension. stuck_out_tongue

NCH is also helpless in case of GTPL.. stuck_out_tongue stuck_out_tongue

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Go with BSNL fiber network. Amazing speed and service is also good (as now they are free smile smile)

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