Happyeasygo Free Cancellation Fraud
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I had booked my flight and opted for free cancellation by paying extra in the happyeasygo application.Later I cancelled the flight and enquired about my refund status from customer care.Then customer care confirmed that I will be eligible for 80% of booking amount after all charges but it will take 45-90 days.Then after 90 days I asked them the status they said you have not opted for free cancellation so only 20% of ticket price will be refunded.then they are responding the same again and again..
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https://www.desidime.com/discussions/happyeasygo-free-cancellation-fraud?page=1#post_7885327
No it’s not reflecting in ticket.. should I chargeback ,as I paid from my credit card
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This is very serious issue. Don’t you have any proof of free cancellation that you can show them and ask to customer care?