HDFC CREDIT CARD Queries

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Deal Newbie
ArterAwk

So i applied for HDFC Credit Card from netbanking, got the preapproved Moneyback+ Credit card delivered today.

But in netbanking it was not appearing however it was there in mobile banking. Then had to register it in netbanking.

I tried to set the PIN through internet banking it gave an error ‘The transaction is currently not available for your account. Please contact our 24 hour call center for further assistance.’

Tried IVR it said your limit for the PIN Generation has reached.

Contacted the Phonebanking and the support person helped me to set the PIN.

Now the problems which i am facing is :

  • Still I’m unable to set the pin from ‘Instant Pin Generation’ as it is giving the same error. 
  • The status of card in mobile banking is dormant.
  • I did the transaction of around 3k to check whether the card is working, it worked flawlessly but the unbilled amount still shows 0. Image
  • How can i know? when is my due date as the data is missing from the list IMAGE
  • If i am trying to see the unbilled statement it is showing an error. IMAGE
  • And last question is how can i make this card LTF?
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Deal Cadet Deal Cadet
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If ur card is working then wait till monday

Transaction done on bank holiday takes time to show under unbilled transaction

If on monday u r not able to see in netbanking then complain to CC.

For Card LTF ask cc

Deal Lieutenant Deal Lieutenant
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Its all good.

When you do transaction it shows under authorization. It gets unbilled after settlement at merchant end. In hdfc it take 1-2 days after transaction to appear under unbilled.

Deal Cadet Deal Cadet
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To check unsettled txns, use mycards.hdfcbank.com

Deal Lieutenant Deal Lieutenant
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ArterAwk wrote:

What about the problems in pin generation? no due date? ‘dormant’ status in mobile app. @MrMonkey @bohemian @kkrulesdnation

wait for 7-10 days to get updated everything in system. new cards or account takes some time. due date will be updated soon automatically.

Deal Newbie Deal Newbie
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Your HDFC Bank Credit Card Application No.xxxxxxxxx is approved in principle subject to Internal Checks. We will update you soon.

Got this sms, what does it mean ?

my card got approved ?

Deal Newbie Deal Newbie
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thekirang638 wrote:

Your HDFC Bank Credit Card Application No.xxxxxxxxx is approved in principle subject to Internal Checks. We will update you soon.

Got this sms, what does it mean ?

my card got approved ?

Go to THIS link
Enter the details and see if it shows that it is APPROVED.
If it is approved then you will get an sms from HDFC Bank soon to track your credit card.
Also your credit card will show first on your mobile banking app so keep an eye.

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