Hello,
I am having an HDFC account since 2018 and my salary is around 6 figures from the last 1 year. I had applied for an HDFC credit card more than 5-6 times in the last 3 years. Every time my card application got rejected. Earlier, I thought it was due to my less salary or less CIBIL score. But for the last 1 year, I am having a decent salary and a CIBIL score of around 756. I also got a pre-approved offer in HDFC net banking, but still, my application got rejected.
Earlier customer care didn't have the answer to why the application got rejected but on the last rejection, the executive told me that it was due to my single name in the HDFC account. I have a single name in all my documents(class 10, aadhar, pan).
The executive told me to change the name in the HDFC account but that requires some document proof. I can't change the single name to Full Name in documents now.
Does anyone faces the same and have a better solution to it?
Thanks in advance
Fanil wrote:I talked to RM, but she doesn't have an answer on why the application got rejected. Then I only told her that the customer care executive asked me to change the name, then she asked me to visit the branch to change the name.
I also have only a single name on all docs and i have a hdfc credit card. They have added F in surname for processing credit card and my card shows fanil f. I don't think that's the reason. Best thing to do is to talk to rm and get it approved
lokesh.saini953 wrote:I have only first name on my account and for credit card the agent added letter F in surname.. i have faced first name issues with a few banks as well like axis, standard chartered Bank but not with hdfc bank.
I talked to RM, but she doesn't have an answer on why the application got rejected. Then I only told her that the customer care executive asked me to change the name, then she asked me to visit the branch to change the name.
Sometimes they will add a single . (dot) in surname for such cases.
