HDFC credit cards not showing in the App

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Last Comment 2023-03-25

2023-02-24

I have HDFC savings account and credit card.
Last week, 2nd credit card (Tata neu) was approved. 2 days after that, 1st credit card was disappeared from the App.
Netbanking showing both the credit cards. But the App showing as
You don't have any HDFC Bank credit card. You can apply for a new HDFC Bank credit card by logging into netbanking.
Any solution ?

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https://www.desidime.com/discussions/hdfc-credit-cards-not-showing-in-the-app?page=1#post_9112067

caks2006407

2023-02-24

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HDFC does behave weird in midnight😀; try morning or could be app related glitch so wait for a while

https://www.desidime.com/discussions/hdfc-credit-cards-not-showing-in-the-app?page=1#post_9112073

sri222

2023-02-24

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Issue was from 5 days

https://www.desidime.com/discussions/hdfc-credit-cards-not-showing-in-the-app?page=1#post_9112081

10ven

2023-02-24

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App is weird. In app my inactive credit card shows up as active. In netbanking it is inactive.

https://www.desidime.com/discussions/hdfc-credit-cards-not-showing-in-the-app?page=1#post_9112131

Agnivo007

2023-02-24

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Remove cards from netbanking completely (deregister) and add back after one day in the morning...

https://www.desidime.com/discussions/hdfc-credit-cards-not-showing-in-the-app?page=1#post_9113039

sri222

2023-02-24

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Already tried this, didn't work. I will try again.

https://www.desidime.com/discussions/hdfc-credit-cards-not-showing-in-the-app?page=1#post_9112154

hackerboys

2023-02-24

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If issue does not resolve after several tries

Tweet them with screenshot on twitter they will call you and let them know the same They will fix it

https://www.desidime.com/discussions/hdfc-credit-cards-not-showing-in-the-app?page=1#post_9113047

sri222

2023-02-24

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Yesterday, I have sent DM with screenshot. Got reply as they forwarded the issue to concerned team.

https://www.desidime.com/discussions/hdfc-credit-cards-not-showing-in-the-app?page=1#post_9112515

malli_18arjun

2023-02-24

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Same issue with me also

https://www.desidime.com/discussions/hdfc-credit-cards-not-showing-in-the-app?page=1#post_9112686

cashif

2023-02-24

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Same issue. Paid the dues and logged in to check but both cards have vanished from App but able to see the same in Netbanking and also balance updated in Neu app.