Hdfc smartbuy - Red bus

59°
Deal Cadet
122
454
6

I booked bus ticket through smartbuy. The bus operator cancelled the trip. For about 10 days, I did not get a refund. When I contacted smartbuy, they asked me to contact redbus support. Then I contacted them, and they said that the ticket status is active, will check with operator and initiate a refund. Then after getting confirmation email from redbus after following up, forwarded it to smartbuy. Then finally got the refund.

Why I explained the whole story is, if we forget to track the refund, we will never get back. We need to spend so much time to get our money back because of bus operator issue.

5 Comments  |  
4 Dimers
  • Sort By
25
766
4

Moral of story always book state transport buses ticket.
Costly but strict route and must go.

61
1785
25
jambui wrote:

Moral of story always book state transport buses ticket.
Costly but strict route and must go.

Bus quality is generally shit and nly few rs less than private buses… That’s why state transport buses are ignored

25
766
4
Expand
insta_vicky wrote:

Bus quality is generally shit and nly few rs less than private buses… That’s why state transport buses are ignored

But wont cancel if not enough passengers aboard.
Also himachal state fares are costlier than pvt and that too by big margin.

165
2230
11

HDFC Smartbuy redbus any code working?
Ridehdfc not working

25
766
4

no stopped all code in bus n flights also.
Price too inflated from 1 to 2%

Missing