Hdfc smartbuy - Red bus

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Deal Cadet
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I booked bus ticket through smartbuy. The bus operator cancelled the trip. For about 10 days, I did not get a refund. When I contacted smartbuy, they asked me to contact redbus support. Then I contacted them, and they said that the ticket status is active, will check with operator and initiate a refund. Then after getting confirmation email from redbus after following up, forwarded it to smartbuy. Then finally got the refund.

Why I explained the whole story is, if we forget to track the refund, we will never get back. We need to spend so much time to get our money back because of bus operator issue.

5 Comments  |  
4 Dimers
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Deal Cadet
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Moral of story always book state transport buses ticket.
Costly but strict route and must go.

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Deal Subedar
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jambui wrote:

Moral of story always book state transport buses ticket.
Costly but strict route and must go.

Bus quality is generally shit and nly few rs less than private buses… That’s why state transport buses are ignored

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Deal Cadet
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Expand
insta_vicky wrote:

Bus quality is generally shit and nly few rs less than private buses… That’s why state transport buses are ignored

But wont cancel if not enough passengers aboard.
Also himachal state fares are costlier than pvt and that too by big margin.

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Deal Subedar
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HDFC Smartbuy redbus any code working?
Ridehdfc not working

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Deal Cadet
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no stopped all code in bus n flights also.
Price too inflated from 1 to 2%

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