Hdfc swiggy card cc application issue

46°
Hunk
Vijay_Thalap...
Guys, my hdfc swiggy cc got rejected stating below reason

The reason is that we encountered a challenge while verifying and validating your identity through our Contact Point Verification process. It is a critical step in our application review process, ensuring safe and secure banking services


Can some one help ?
what should I do next ?

Note : I already have HDFC tata neu infinity card.
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Deal Cadet Deal Cadet
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Afaik HDFC allows only 1 core and 1 co-branded credit card per user. As you already have 1 co-branded you can't apply for another co-branded cc, in fact you can't even apply core card now.

Helpful Helpful
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That's not accurate. Many hold a core card, Neu and Swiggy CC.

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Deal Cadet Deal Cadet
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Afaik HDFC allows only 1 core and 1 co-branded credit card per user. As you already have 1 co-branded you can't apply for another co-branded cc, in fact you can't even apply core card now.

Helpful Helpful
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That's not accurate. Many hold a core card, Neu and Swiggy CC.

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Deal Newbie Deal Newbie
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Same here. Rejected without proper reason. And the guy during vkyc was forcing me to change my already existing millenia visa cc to rupay cc

Benevolent Benevolent
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Abhishek hoga wo.

Hunk Hunk
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lol these guys are crazy, they came to verification today after they sent rejection mail. Does this mean they are reconsidering or what?

Hunk Hunk
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update : Just got mail, cc is approved.

btw how to confirm this LTF?  i saw ltf in swiggy but want to double confirm from hdfc before activating.

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