HDFC Tata Neu Application expired

Hello dimers,

My mother's hdfc tata neu application was initiated around 1 month ago and 7 days ago physical kyc was successful that time it was showing amc but 0 joining fees.

At the time of applying i.e after filling pan and basic details the application was approved for tata neu plus it was showing proposed limit of around 70k.

Yesterday my mom got a call from hdfc and the lady was asking some basic details like what u do etc and said that your card will be delivered in 10 days but she said that your millennia card is approved with 3. 5l limit and i was outside so my mom didn't asked anything more.

Today i checked the status of application in tata neu app and it showed me that the application is expired and again saying to apply again then it reloaded i dont know why but then my mother's score got refreshed and now both cards are ltf.

So what should I do?
Expiring In 7 days
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