Help needed : Amazon Renewed warranty process

138°
Helpful
AppleFan

Hello,

I have bought Lenovo 110 noise cancellation headset  for 600/- two months ago.

(Renewed) Lenovo 110 Stereo USB-A Headset | Audio and Voice Optimized for Learn & Work from Home | Passive Noise Cancellation : Amazon.in: Computers & Accessories

It stopped working now, This product comes with 6 months seller warranty (Seller name : Appario). 

I tried to contact Amazon, their dumb customer care agent shared brand customer care number (Lenovo) and asked me to call them. I didn't know it was lenovo's number..

Again, contacted amazon customer care, now one more dumb agent gave me a number and he mentioned it as Appario contact. when i tried calling no one is answering.

Anyone claimed warranty for renewed products? If yes please share process / contact numbers. 

Thanks in Advance. 

Expired
11 Comments  |  
5 Dimers
  • Sort By
Commentator Commentator
Link Copied

What happened when you called Lenovo's number? If there is any nearby Lenovo service center, you can take it to them, tell them its under warranty (don't mention about renewed), they will repair it or replace it. If they ask for invoice, show them the edited (remove renewed word) amazon invoice. 😀

Helpful Helpful
Link Copied
haha, let me try with amazon.. if it doen't work then will connect with Lenovo
Benevolent Benevolent
Link Copied
@getready
Mobile Guru Mobile Guru
Link Copied

6 month seller warranty for renewed products (Appario.) is a sham, there is no support number or email ID

Benevolent Benevolent
Link Copied
same goes for their own products which they sell under their own branding as new like washing machines, headphones etc.?
View 5 more replies
Deal Lieutenant Deal Lieutenant
Link Copied

Remove the renewed part and take the brand warranty. 

replyuser
Click here to reply
Reply