help needed. Change Delhivery mobile number
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Hi All
I had ordered few clothing from Ajio at good discount and by mistake I gave wrong mobile number.
The number doesn't exist and hence I'm in no way to get the OTP.
Contacted Ajio and they said since it's out for Delivery, they can't do anything.
But Delhivery said contact Ajio and raise a request to change the mobile.
I've somehow raised a request to change the number for pending orders which aren't ofd yet, , but not for this shipment.
Anyway to get this delivery?
I even contacted the hub mgr and he also said the same. They will reattempt tomorrow.
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It depends on type of parcel and sender requirements. Most delhivery parcels don't require otp, but some does.
or for that matter, the cargo carrier has a responsibility to safeguard the interests of the consignor.
Established carriers, freight forwarders like FedEx, DHL often do help by clearly telling the consignee ro have an e-mail/ official communication sent from the designated PoC (point of contact) of the consignor.
Subject to such documented instructions from the principal/ customer.. the agent/ cargo carrier can and does effect changes in the address or numbers.
For now, your best bet seems to be convincing the internal people at the cargo carriers end to use the backdoor/backed method/s to override that criss-check.. as an exception due to a stolen mobile/SIM or wrong number (either if the excuses).
Such systems DO have backdoor or alternates.
It just depends.. that upto what levels (within the hierarchy) can one reach.
It just depends.. how far can one convince or emotionally blackmail the other side to 'give in'.
You can get the delhivery without OTP, in that case you have to provide some valid ID proof like..Aadhaar, PAN etc
I did try all that, they still say without otp it can't be delivered.
if possible visit the hub and explain the hub manager the issue if anything can be done. Carry any identity proof
I'll try that tomorrow
Delhivery orders can be delivered without otp also. I am regularly getting parcels from delhivery and they deliver without otp also.