Help needed regarding Magicpin fraud.
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Today I ordered food from a sweet shop in my city. I paid the amount of ₹758, but Merchant denied the payment, while called he told they have not received the money and moreover told as he’s not even associated with magicpin.
I ended up paying double for the same food ( as COD + Magicpin )
I raised the issue immediately with magicpin via Email and twitter but still I didn’t get any response.
Did anyone else face the same issue with magicpin….!?
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Hope so. this was such a horrible experience for me.
Can’t trust magicpin in tier 3 cities
Ordered two items and received one. Complaint still open.we should stay away from magicpin food offers.
@Sunny__123
If i got your issue right following has happened
1. U ordered and paid the amount to magicpin
2. Then u called the merchant and asked him about your order
he told something which ultimately meant “They don’t accept Magicpin”
So u must have told your order and must have told him that you want x y z items
He sent his delivery guy with items and asked COD.
3. My Q. whats status of your order in magicpin? Cancelled/Delivered or still at Ordered and assigning Rider
In magicpin app it’s showing transaction successful and money also got debited from bank.
Merchant is saying that my bank account is not linked with magicpin🧐
now the big question is, where’s my money gone?
Ok 1st tell me how u ordered food? Can u take screenshot from My account→ My transactions page
it will show you
Chief, Here’s the screenshot
We are processing the refund as the merchant did not give you the service. It will take 5 to 7 working days for refund. Thanks for using magicpin services and we extremely regret the inconvenience caused.
Relief
You will receive refund