Help needed regarding Magicpin fraud.

193°
Super Stud
Sunny__123

Today I ordered food from a sweet shop in my city. I paid the amount of ₹758, but Merchant denied the payment, while called he told they have not received the money and moreover told as he’s not even associated with magicpin.

I ended up paying double for the same food ( as COD + Magicpin )
I raised the issue immediately with magicpin via Email and twitter but still I didn’t get any response.

Did anyone else face the same issue with magicpin….!?

21 Comments  |  
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Cool Cool
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You will receive refund

Super Stud Super Stud
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Hope so. this was such a horrible experience for me.
Can’t trust magicpin in tier 3 cities

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Deal Cadet Deal Cadet
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Ordered two items and received one. Complaint still open.we should stay away from magicpin food offers.

Deal Lieutenant Deal Lieutenant
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@Sunny__123
If i got your issue right following has happened
1. U ordered and paid the amount to magicpin
2. Then u called the merchant and asked him about your order
he told something which ultimately meant “They don’t accept Magicpin”
So u must have told your order and must have told him that you want x y z items
He sent his delivery guy with items and asked COD.
3. My Q. whats status of your order in magicpin? Cancelled/Delivered or still at Ordered and assigning Rider

Super Stud Super Stud
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In magicpin app it’s showing transaction successful and money also got debited from bank.
Merchant is saying that my bank account is not linked with magicpin🧐 
now the big question is, where’s my money gone?

Deal Lieutenant Deal Lieutenant
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Ok 1st tell me how u ordered food? Can u take screenshot from My account→ My transactions page
it will show you

Super Stud Super Stud
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Chief, Here’s the screenshot https://cdn0.desidime.com/attachments/photos/659805/medium/IMG_20210115_004927.jpg?1610651999

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Super Stud Super Stud
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We are processing the refund as the merchant did not give you the service. It will take 5 to 7 working days for refund. Thanks for using magicpin services and we extremely regret the inconvenience caused. 
Relief raised_hands

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