Urgent help needed - transaction failed but money deducted
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I have done a credit card bill payment of rs10000 on mobikwik via upi from paytm payments bank on 9th November. The transaction failed but money deducted from bank account. One month has passed but I am not getting any refund. Contacted both bank customer care and mobikwik customer care but no one helped. Shit Mobikwik says that we are working on it even after one month. I raised charge back from bank but charge back was denied saying that service has been provided as per merchant tnc. One month has passed and rs10000 is a big amount for me. Please help me and suggest me what should I do now. Thanks in advance
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Always getting same reply on Twitter bro 
So many people have faced this issue I’m lucky I got refund within 48hrs I had just told them if u failed to refund my money your have to bare the late fees incurred for late payment
2-3 times failed but refunded in 2-3 days without any follow up.
Search for RBI link where u can complain, and Mobikwik nodal officer email.
May be mobikwik want users to pay CC bill from credit card itself by paying their fees, so fail txn easy way for them.
Or paytm UPI spooked Mobikwik, could be deliberate bug to discourage paytm, use another UPI next time.
Mobikwik nodal officer is no better than mobikwik customer care agent. Always have the same set of reply that we are working on issue 
Mobikwik is idiotic with their responses. You waited for 1 month. Enough is enough. Lodge an official complaint with RBI and ask for penalty for delayed refund. (I don’t know how, enquire)
Ok bro. Will try as I have no option left
@abhishek012 can you please help him bro?
Contact Paytm bank and apply for UPI chargeback, you will receive your refund within few days or weeks.
also check UPI transaction status here (fill the Complaint forum and you will receive UPI transaction status within few hours in your email id) – https://www.bhimupi.org.in/get...ch
HA for visibility.
I think MK need to be avoided. Paytm and Cred uses IMPS and instant credit in case of credit card bill payment. Paytm allows debit card.
you are not the only one.
check below topic for ref:
https://www.desidime.com/discussions/is-anyone-...