( help ) PAYTM Fastag Blacklisted

@Gaurav_G @desiman @SleeperRAW @Roushh @androgame @ViratKohli18 @abhishek012;

onlineuser7 wrote:

@Gaurav_G @desiman @SleeperRAW @Roushh @androgame @ViratKohli18 @abhishek012;

I haven’t got Fastag so far. Can’t say.

I was considering Paytm for Fastag but now I think it will be better if I get it from my bank ICICI.

Have you tried using Fastag at any other toll plaza?

SleeperRAW wrote:

Have you tried using Fastag at any other toll plaza?

No. Tried first time today

onlineuser7 wrote:

No. Tried first time today

Then it might be a issue with your Fastag. Check once if your Fastag wallet have Rs150 balance or not?

SleeperRAW wrote:

Then it might be a issue with your Fastag. Check once if your Fastag wallet have Rs150 balance or not?

Fastag wallet have 150 balance + paytm wallet 1200+ balance available . I think balance is not issue . Even Tag is showing active. Paytm cc is clueless , I trying Fastag CC number but number is temporary down .

onlineuser7 wrote:

Fastag wallet have 150 balance + paytm wallet 1200+ balance available . I think balance is not issue . Even Tag is showing active. Paytm cc is clueless , I trying Fastag CC number but number is temporary down .

Have you tried this number 1800-102-6480 ?

First load money on your Fastag wallet.

Recharge fastag using any UPI app (Phonepe UPI, GooglePay, Paytm UPI, BHIM UPI etc), just type “[email protected]”, (for example: [email protected])

abhishek012 wrote:

First load money on your Fastag wallet.

Recharge fastag using any UPI app (Phonepe UPI, GooglePay, Paytm UPI, BHIM UPI etc), just type “[email protected]”, (for example: [email protected])

Paytm Fastag cannot be recharged via this method. As it uses Paytm wallet balance.

SleeperRAW wrote:

Paytm Fastag cannot be recharged via this method. As it uses Paytm wallet balance.

Paytm Fastag issue by Paytm Payments Bank.

Using Paytm Fastag since 1 month, no issue at all.
Maybe Fastag issued was damaged or wrong fastag given by paytm.

You got the fastag for how much brother?

Gaurav_G wrote:

You got the fastag for how much brother?

500

Surajit Jenamani, a national highway user at Panikholi Toll Plaza in Chandikhol-Bhadrak stretch, had to pay cash, despite having enough balance in his Fastag on December 13. The toll gate read his tag as “blacklisted”, which apparently meant he did not have enough balance. As a result, he paid ₹130 by cash for a two-way ride. But, when he returned, the toll amount was deducted from his wallet, he claimed in his tweet. Jenamani wondered why toll charges are not getting debited immediately.
Source: https://www.thehindubusinessline.com/economy/lo...

onlineuser7 wrote:

500

If you had got for 400 I’d tell you to close it but now it’ll create a loss.

I think brother you should complaint that you bought a new fastag recently and it is not working and you’re very disappointed with Paytm and never expected this from them.

Ask them to reissue it for free

Gaurav_G wrote:

If you had got for 400 I’d tell you to close it but now it’ll create a loss.

I think brother you should complaint that you bought a new fastag recently and it is not working and you’re very disappointed with Paytm and never expected this from them.

Ask them to reissue it for free

They should re-issue for free.
Contact them on all possible sources of contact and attach toll slips and inform them fastag issued is not working i.e. its damaged

KMkool wrote:

They should re-issue for free.
Contact them on all possible sources of contact and attach toll slips and inform them fastag issued is not working i.e. its damaged

Raised ticket , now waiting for their reply. If they replace tag free then ok , otherwise I’m going to deregister paytm fastag .

onlineuser7 wrote:

Raised ticket , now waiting for their reply. If they replace tag free then ok , otherwise I’m going to deregister paytm fastag .

Escalate this

It isn’t ethically right

Brand new fastag not working charging user again for re-issuance

Similar issue happened with me…I got Paytm Fastag free…only 150 they charged and that was credited to Fastag wallet..so calling it free.
At first instance when I crossed toll it worked, but during return it showed that its blacklisted..so paid in cash..

It’s not problem of paytm i guess. Problem is in their system. Using paytm fastag now almost since 1 yr., have face few such incident & all the time problem was in system of toll & not in paytm…

We fought hard sometime for such issues at toll both…

Also don’t expect any good response from paytm fastag. Once I tried to contact them via phone & email, for mail they responded after 1 month

..in the beginning as i expected banks tag will work better than wallet tags….wallet tags will streamline in 3-6 months….

Heyy.. the same thing happened to me strday..There was more than Rs.500 in my Paytm wallet when my Paytm issued fasttag stopped working. I was travelling through successive toll gates. didn’t have a problem with the first 5 gates.. the next few gates showed my tag to be blacklisted. I tried topping with another 500, and waited for 30 minutes before passing through the next gate. the tag was blacklisted even after having 1000+ in my Paytm wallet. This was such a hassle as number of vehicles piled up after me. Raised a ticket with customer care.. waiting a to hear from them

Why this this is being sent in a sms alert

ping them on twitter or facebook for quick support

Is your phone rooted?

I have paytm fastag but never travelled through any toll since I’ve applied it on car,I’m planning for a trip in next week.I’ll let you know.If this is the problem with almost every user then RIP FASTAG 😪

Same thing happened with my ICICI bank fastag with balance of 150rs. I did a fastag recharge of 200+ and it got activated. Give it a try.

onlineuser7 wrote:

@Gaurav_G @desiman @SleeperRAW @Roushh @androgame @ViratKohli18 @abhishek012;

2 years back once I faced similar problem. Try in other toll gates, contact Paytm it will be resolved