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( help ) PAYTM Fastag Blacklisted

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onlineuser7

When I’m going near toll plaza they are saying fastag is showing blacklisted even though I have money in the paytm wallet ( Rs1200 ) . I have tried everything but no response . They also tried  manual scanner but did not recognize. Paytm customer care saying replace tag .
Any dimer faced same issue ??

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Deal Subedar Deal Subedar
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That happens with me too… not sure about this.. but Someone was saying if your car is very near to the next car passing with fasttag.. your fasttag will be blocked.. so keep maintain a big difference between yours and next passing vehicle.. may be this is because they want to avoid two cars going with single fasttag..
Also.. it was automatic unblock in my return journey (next day)

Deal Subedar Deal Subedar
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chiraggyl170 wrote:

That happens with me too… not sure about this.. but Someone was saying if your car is very near to the next car passing with fasttag.. your fasttag will be blocked.. so keep maintain a big difference between yours and next passing vehicle.. may be this is because they want to avoid two cars going with single fasttag..
Also.. it was automatic unblock in my return journey (next day)

Or someone was saying this too.. that if you recharged your fasttag just before entering toll gate.. this will block fasttag..

Not sure which is true.. but there is no clear guidelines

Deal Newbie Deal Newbie
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Same issue .. happened with me also.. at first toll it worked fine but later it didn’t work at all showing Blacklisted.. Even though i had Rs.600/- in my PayTM wallet..have mailed to PayTM but no response yet..

Critic Critic
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File a FIR under section 420 against the CEO of PAYTM
Also file a complaint in PGPortal for deficiency in service

Cool Cool
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Finally
Collected new fastag from showroom . Now it’s working fine blush.
thanks all dimers for your valuable suggestions/reply/help .

Deal Cadet Deal Cadet
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How to recharge fastag? I took it from axis bank. Or is it auto debited from bank account when the balance fall below certain threshold

Cool Cool
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Dealbraker wrote:

How to recharge fastag? I took it from axis bank. Or is it auto debited from bank account when the balance fall below certain threshold

Try my fastag app

Deal Newbie Deal Newbie
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onlineuser7 wrote:

Finally
Collected new fastag from showroom . Now it’s working fine blush.
thanks all dimers for your valuable suggestions/reply/help .

Do you mean from paytm showroom ? Where can we find such showrooms to get new fastag ?

Cool Cool
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noworry wrote:

Do you mean from paytm showroom ? Where can we find such showrooms to get new fastag ?

Car showroom

Deal Cadet Deal Cadet
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Albert_Pinto wrote:

Similar issue happened with me…I got Paytm Fastag free…only 150 they charged and that was credited to Fastag wallet..so calling it free.
At first instance when I crossed toll it worked, but during return it showed that its blacklisted..so paid in cash..

Same thing happened to me also.

Deal Subedar Deal Subedar
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after reading thia i am confused..shld i buy paytm fastag or not? any other better option?…can i buy fastag from local sgop somewhere and link it to bank or paytm?

Blogger Blogger
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24karat wrote:

after reading thia i am confused..shld i buy paytm fastag or not? any other better option?…can i buy fastag from local sgop somewhere and link it to bank or paytm?

buy directly from toll PLAZA

Blogger Blogger
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24karat wrote:

then how to link it?  there is no nearby tollplaza for me

fast tag is not linked to bank

standalone prepaid instrument or utility like prepaid sim card

Deal Newbie Deal Newbie
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I am also facing the same issue. On first instance transaction through Fastag happened. But post that its showing Black listed. What to do??

Deal Subedar Deal Subedar
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Sunny__123 wrote:

Fastag suggestions please …..

Paytm/ Axis / airtel / HDFC
Which one is best providers for fastag!???

Deal Cadet Deal Cadet
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Roushh wrote:

I haven’t got Fastag so far. Can’t say.

I was considering Paytm for Fastag but now I think it will be better if I get it from my bank ICICI.

Using icici since 1 yr. No issues so far. The best of all.
Axis paytm hdfc have so many complaints as seen from teambhp forum discussions

Deal Subedar Deal Subedar
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onlineuser7 wrote:

Paytm

But why They are not ready to increase the minimum balance amount to 200. In NHAI system the minimum balance required is Rs. 200 and these people are still maintaining Rs. 150.
Do u have any idea!?

Deal Newbie Deal Newbie
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I also bought fastag from paytm but while journey on first toll it was activated and after 20/30 minutes on second toll it was blacklisted then third forth toll it was blacklisted. When I call Cc of paytm they told you have to buy new one. They All are cheating to us. I think paytm is very third class app. There customer care is very unprofessional.now what I do please suggest.
I donot want to pay for new fastag

Cool Cool
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sheetalbls794a666 wrote:

I also bought fastag from paytm but while journey on first toll it was activated and after 20/30 minutes on second toll it was blacklisted then third forth toll it was blacklisted. When I call Cc of paytm they told you have to buy new one. They All are cheating to us. I think paytm is very third class app. There customer care is very unprofessional.now what I do please suggest.
I donot want to pay for new fastag

+1 Same happened with me . First check any other fastag is linked with your vehical !!  . Because fastag is blacklisted for only 2 reasons -

  • Multiple Fastag for single vehicle
  • Low Balance in paytm wallet

If you purchased new car/vehicle , ask showroom for fastag or just visit Paytm kyc center & replace free of cost . I also replaced 2 fastag free of cost for same reason .

Analyst Analyst
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onlineuser7 wrote:

+1 Same happened with me . First check any other fastag is linked with your vehical !!  . Because fastag is blacklisted for only 2 reasons -

  • Multiple Fastag for single vehicle
  • Low Balance in paytm wallet

If you purchased new car/vehicle , ask showroom for fastag or just visit Paytm kyc center & replace free of cost . I also replaced 2 fastag free of cost for same reason .

How to check if there is any other fastag registered against the vehicle? And if there is one , is it possible to deregister without much circus?

Cool Cool
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andromeda wrote:

How to check if there is any other fastag registered against the vehicle? And if there is one , is it possible to deregister without much circus?

Bro , contact fastag helpline number .

MoRTH/NHAI/IHMCL has launched 1033 helpline number for addressing FASTag complaints at toll plaza level. Customer can simply dial 1033 from Mobile/Landline for the following issues: Stopped at the plaza for Tag blacklist reason even through Tag is not blacklisted.

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