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Help - Paytm Wallet put under credit freeze

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Pro Entertainer
Budhe-Baba

https://cdn0.desidime.com/attachments/photos/776004/medium/IMG_20220612_113443.jpg?1655013900

This stupid Paytm has put my wallet under credit freeze.

Says complete the KYC. When I go to shop, they are asking for 50 rupees for doing KYC.

what day light robbery is this? Why do i need to pay 50 rupees for doing KYC?

any other method? 

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Deal Subedar Deal Subedar
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Complaint in paytm. Ideally, kyc should be free, i did it 2 years back, it was free at shop

Mobile Guru Mobile Guru
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Pay 50/- and get it done. Seems like there are only very few stores that are into Paytm Physical KYC and this is the only option to get your wallet working again

Check this thread : https://ddime.i...d4

Deal Captain Deal Captain
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How much balance is stuck babaji ??

Benevolent Benevolent
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Paytm abi girega babaji ko pareshan krdia cry

Deal Subedar Deal Subedar
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decideaim wrote:

How much balance is stuck babaji ??

Its credit freeze, and not debit. He can pay anywhere.
Cashbcak will also be gold back

Deal Captain Deal Captain
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shreyu2105 wrote:

Its credit freeze, and not debit. He can pay anywhere.
Cashbcak will also be gold back

Okay bro, thanks for letting me know, i was worried since I have Paytm wallet balance in a Non-Kyc account.

Deal Subedar Deal Subedar
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Paytm KYC at store is free. I did it two months ago.

Deal's Advocate Deal's Advocate
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Pay 50 & Move on

Pro Analyst Pro Analyst
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Facing same acc frozen last week …Did full kyc back in 2018 ..escalated issue on Twitter but no help need .. need to do physical kyc

Blogger Blogger
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AyushiiiVijay wrote:

Facing same acc frozen last week …Did full kyc back in 2018 ..escalated issue on Twitter but no help need .. need to do physical kyc

+1 bro… Full kyc done 2017…using document collection method..
Way old kyc process… Why suddenly doing this rolleyes

Pro Entertainer Pro Entertainer
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Paid 30 rupees and got the KYC done again.

Hotshot Hotshot
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Budhe-Baba wrote:

Paid 30 rupees and got the KYC done again.

How did u manage to save ₹20 ?

Glitterati Glitterati
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Cool07 wrote:

How did u manage to save ₹20 ?

Senior Citizen Discount. blush

Deal Subedar Deal Subedar
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Even my Paytm Wallet under credit freeze, now i cant make any deposit in wallet nor can redeem my paytm points. My transaction was less then rs.500/month. Till paytm have freeze my account, i had done mini kyc.


Deal Newbie Deal Newbie
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What to do if kyc was fake ? Can someone here help in recovery of Paytm full kyc account put on wallet freeze ?

Deal Subedar Deal Subedar
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Today did vkyc in-app to upgrade from mini kyc 10k wallet voluntarily. Said 2 days required for update.

Use the search bar and type kyc, select kyc points, there you get vkyc option. No need to visit store.

Helpful Helpful
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Same issue. My main issue is that my fastag is linked to paytm account and am unable to recharge. Ready to close the account if not for fastag.  

There is only one KYC point in my place and it is far, so opted for door service by paying 150/-  Ecom executive visited to do KYC but he was a rookie. Initially, just took my signature in his phone and left despite me asking about biometric. He visited again in the afternoon with his senior, after my complaint to paytm and this time, the fingerprint otg did not work.


Planning to travel on Thursday and need to recharge fastag but stuck. Paytm have asked for 48 hrs to resolve issue. Any other alternative way to recharge fastag/wallet?

Helpful Helpful
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Star_Chaser wrote:

+1 bro… Full kyc done 2017…using document collection method..
Way old kyc process… Why suddenly doing this rolleyes

It’s a common practice banks usually does this depending upon the risk type they’ll ask for kyc in 1-5 years interval

Finance Ninja Finance Ninja
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timelord wrote:

It’s a common practice banks usually does this depending upon the risk type they’ll ask for kyc in 1-5 years interval

Do all banks do this?

Deal Subedar Deal Subedar
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@cashif check vkyc option in my above post.

Helpful Helpful
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Agnivo007 wrote:

@cashif check vkyc option in my above post.

VKYC is not working. I was able to validate Aadhaar but none of the details has updated.

Name fields are greyed out while shows wrong gender and can’t proceed further. Was the reason, i opted for home visit

Deal Subedar Deal Subedar
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@cashif I see, never seen aadhar data f’d up so nicely when pulled by intermediary.

Helpful Helpful
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 Have to recharge for fastag as am travelling tmrw, so visited the KYC center but no go. I guess they have linked Aadhaar to Paytm Bank as got the error that Paytm cannot open Bank Account at the moment. Unnecessarily, the executive opened Paytm Postpaid account to check if KYC gets verified (it did but only for postpaid account)

Tried many times but did not work out. The personnel there said that many are facing this problem and to get IDFC or any Bank fastag to avoid these issues.

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