Help - refund issue

69°
Missing
Deal Hunter
231
5184
39

So I bought an electric kettle with dream11 and another code and got 400 cashback. But the kettle is malfunctioning and I tried to place a replacement request but cc told me they would only refund. I asked if I would get the full refund or adjusted with cashback, she replied that I’ll get the full amount on my bank account, no minus.
But the way she pressured me to get refund is still worrisome.
Did anyone faced such a problem then how much refund one gets in such situations?

13 Comments  |  
6 Dimers
Missing
Deal Hunter
231
5184
39
BubbleBoyChickenLittle wrote:

You’ll get the refund with cb adjusted.

So when I got an email from amazon saying my estimated refund is the mrp of the product… it was a lie
):

Missing
Entertainer
745
2826
37
Expand
hana25 wrote:

So when I got an email from amazon saying my estimated refund is the mrp of the product… it was a lie
):

Yeah ofcourse. It happens this way only. Since you already have cb, they’ll adjust refund with it. Why would they give you extra. Wouldn’t this be then a loophole people will exploit?

Missing
Deal Hunter
231
5184
39
Expand
BubbleBoyChickenLittle wrote:

Yeah ofcourse. It happens this way only. Since you already have cb, they’ll adjust refund with it. Why would they give you extra. Wouldn’t this be then a loophole people will exploit?

I got the cashback after I recharged and collected the coupon so I would really like to be able to use it on the next order since this one was a fake product or maybe a factory reject.

Missing
Deal Cadet
27
147
7
Expand
hana25 wrote:

I got the cashback after I recharged and collected the coupon so I would really like to be able to use it on the next order since this one was a fake product or maybe a factory reject.

Which kettle you bought? Pigeon?

Missing
Deal Hunter
231
5184
39
Expand
Ananthth wrote:

Which kettle you bought? Pigeon?

prestige. it said stainless steel but its made of cheap tin. Its fake sad

Missing
Deal Cadet
27
147
7
Expand
hana25 wrote:

prestige. it said stainless steel but its made of cheap tin. Its fake sad

I bought a kettle too.. Pigeon one yesterday persevere

Missing
Deal Subedar
111
1295
54
BubbleBoyChickenLittle wrote:

You’ll get the refund with cb adjusted.

Will there be cashback awarded again (offer will apply?), if purchase is made again on another item ?!

@hana25 is offer applying again next order ?
By the by mine is 20% upto 50 offer..
For me, I cancelled the order which is in shipment. It has to reach back to seller, unruly then I won’t get refund. Until then I can’t see whether offer applying again confirmation page or not.

Or is it only one per account.

Missing
Entertainer
745
2826
37
Expand
vickyVicky wrote:

Will there be cashback awarded again (offer will apply?), if purchase is made again on another item ?!

@hana25 is offer applying again next order ?
By the by mine is 20% upto 50 offer..
For me, I cancelled the order which is in shipment. It has to reach back to seller, unruly then I won’t get refund. Until then I can’t see whether offer applying again confirmation page or not.

Or is it only one per account.

Don’t know bro if genuine codes, which we collected by doing bill payments, will apply again.

Missing