Help regarding authentication failure

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bnbauri

IMG-20230405-WA0060

Since last 4 days I am getting error like this. I have called customer care multiple times but it was no help. They keep saying my card is alright and they couldn't find any problem. Told me to update contact details, Enable domestic transaction, set limits etc etc. All those I did anyway again. But still the problem is persisting. Does anyone have any idea how to resolve this issue?

Thanks in advance.

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IMG-20230405-WA0062

Finance Mentor Finance Mentor
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Same issue with a reissued IDBI bank visa DC, helpline clueless... didn't visit branch yet.

Deal Major Deal Major
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u have IDBI physical or virtual debit card
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Critic Critic
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System error that can only be resolved by backend team, branch ppl/typical customer care won't be able to help.

Finance Mentor Finance Mentor
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Yes, planned to mail debitcard section, but forgot... don't use this card online much.
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