Help required in returning mobile on Amazon

Deal Cadet

Is there any way to return mobile phone ordered via Amazon?

Was ordering Redmi 9 Power but ordered Redmi 9 Prime by mistake and it got delivered. The box is still untouched. Can I return it in any way?

Please help!

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Deal Subedar Deal Subedar
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Not possible unless there’s a defect in it
Unlike Fashion/Home & Kitchen category, etc. you can’t try and buy mobiles

Deal Captain Deal Captain
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olx pe try karo bechne same price with bill dont open box seal

Deal Subedar Deal Subedar
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You should have cancelled the order before it was delivered. Write a mail to Amazon & see if they can help. You may also sell your phone on olx with a reduced price

Mobile Guru Mobile Guru
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Talk to support
Some are very generous, they can open a return/replacement request w/o any engineer visit

Deal Subedar Deal Subedar
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best way is contacting amazon and explain them u ordered it by mistake and also tell box is sealed, but very little chance they will help u. 

otherwise sell it at shop nearby where 2nd hand phones are sold & purchased.