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HELP!!, Wrong airtel number recharged by mistake

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technophyle

Hello dimers

Recently I tried to recharge my airtel number through phonepe, but by mistake entered the wrong number which was just one digit, and the recharge went through successfully, would like to know what are my options now to get back the amount, are there any emails or numbers I can get help from?, thanks in advance

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Something similar. My family member instead of recharging ₹1000 did a recharge of ₹10000 for Tata Sky. When i contacted Tata sky customer care, they said they could reverse a transaction if it is done using their own website but if third party website is involved then they can't do anything and i need to contact third party PhonePe in my case. PhonePe said they can't reverse a transaction (nothing wrong on their part). Contacting Airtel customer care using Twitter is your best option.  
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Commentator Commentator
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Something similar. My family member instead of recharging ₹1000 did a recharge of ₹10000 for Tata Sky. When i contacted Tata sky customer care, they said they could reverse a transaction if it is done using their own website but if third party website is involved then they can't do anything and i need to contact third party PhonePe in my case. PhonePe said they can't reverse a transaction (nothing wrong on their part). Contacting Airtel customer care using Twitter is your best option.  
Finance Ninja Finance Ninja
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Have faced similar issue back but amount was 16rs Airtel recharge joy .

Try contacting the number you had recharged and ask if he's willing to return you the money 
Critic Critic
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xxxyyyzzz wrote:
Have faced similar issue back but amount was 16rs Airtel recharge joy .

Try contacting the number you had recharged and ask if he's willing to return you the money 
Did you get back your Rs.16 ?
stuck_out_tongue
Deal Cadet Deal Cadet
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xxxyyyzzz wrote:
Have faced similar issue back but amount was 16rs Airtel recharge joy .

Try contacting the number you had recharged and ask if he's willing to return you the money 

Woh bolega: "Mujhe toh recharge chahiye hi nhi tha. Tmne kyon kara. Mujhe jab chahiye hoga main khud kar loonga. Tm ise reverse kar lo, ye mere kisi kaam ka nahi. Maine kyn paise nhi doonga tmhe".
But in mind he will think - "Recharge kahin reverse nhi hote, main toh use kar loonga".

And it is every right, let's say if someone would recharge my number. I won't pay him since its his mistake. Jaise daale waise hi nikal lo. Otherwise you could have told me ealier before recharging.

Benevolent Benevolent
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Nothing can be done best is to contact the person and check if he is willing to pay back if not you might want to negotiate if possible else forget and move. For satisfaction could contact air tel via twitter or other way to check if they can help.

Deal Subedar Deal Subedar
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Contact the recharged number if active. Negotiate to whatever you can get if he is willing to send back
Deal Cadet Deal Cadet
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Musky wrote:

Woh bolega: "Mujhe toh recharge chahiye hi nhi tha. Tmne kyon kara. Mujhe jab chahiye hoga main khud kar loonga. Tm ise reverse kar lo, ye mere kisi kaam ka nahi. Maine kyn paise nhi doonga tmhe".
But in mind he will think - "Recharge kahin reverse nhi hote, main toh use kar loonga".

And it is every right, let's say if someone would recharge my number. I won't pay him since its his mistake. Jaise daale waise hi nikal lo. Otherwise you could have told me ealier before recharging.

But..when he have one active plan..how can he use another plan..i think it's not useful for him also...

Deal Hunter Deal Hunter
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Nothing can be done.. If the number doesn't exist or different operator you might get refund.. But since you said it's active, only thing you can do is call and ask for money... Even if he returns 40-50% you should be good 

Like Magnet Like Magnet
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Look up that Mobile Number in WhatsApp, if the no. appears, check whether it's Male/Female, and if you decide to move further Message and ask what can be done. BTW what's the amount you recharged?
Deal Newbie Deal Newbie
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Send email to [email protected], for any recharge issues to resolve. In your case, the wrong recharge amount shall credit to your Airtel talk time.

Entertainer Entertainer
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technophyle se x-phyle ho gaye kya bhai? Aage ki story toh batao kya hua. Is story mein romanchak mod aaya kya koi?

Helpful Helpful
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Musky wrote:

Woh bolega: "Mujhe toh recharge chahiye hi nhi tha. Tmne kyon kara. Mujhe jab chahiye hoga main khud kar loonga. Tm ise reverse kar lo, ye mere kisi kaam ka nahi. Maine kyn paise nhi doonga tmhe".
But in mind he will think - "Recharge kahin reverse nhi hote, main toh use kar loonga".

And it is every right, let's say if someone would recharge my number. I won't pay him since its his mistake. Jaise daale waise hi nikal lo. Otherwise you could have told me ealier before recharging.

Kuchh Bhi bole, wo baad ki baat hai. Try karna chahiye.

This happened with me:
Someone was recharging my jio number every month for 4 consecutive months. I was happy yet amused ki pata nahi kaun kar deta hai ye. After the 4th recharge someone called me and told me ki galti se recharge ho gaya. He seemed to be a poor guy from some rural area. I recharged his number with the same amount. 
Benevolent Benevolent
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irajnish wrote:
Kuchh Bhi bole, wo baad ki baat hai. Try karna chahiye.

This happened with me:
Someone was recharging my jio number every month for 4 consecutive months. I was happy yet amused ki pata nahi kaun kar deta hai ye. After the 4th recharge someone called me and told me ki galti se recharge ho gaya. He seemed to be a poor guy from some rural area. I recharged his number with the same amount. 

At least in case of Jio in such a case existing recharge if any doesn't get void unlike AVOID unless it happens to be the same denomination or whatever. 

Deal Subedar Deal Subedar
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irajnish wrote:
Kuchh Bhi bole, wo baad ki baat hai. Try karna chahiye.

This happened with me:
Someone was recharging my jio number every month for 4 consecutive months. I was happy yet amused ki pata nahi kaun kar deta hai ye. After the 4th recharge someone called me and told me ki galti se recharge ho gaya. He seemed to be a poor guy from some rural area. I recharged his number with the same amount. 
Someone recharged my jio number with 25 rs...he called me and he was very rude .. he was pinging me on WhatsApp as well....he was talking as if it was my mistake... Blocked his number and moved on... !! Mistakes happen with everyone but ppl should know how to be polite...!!
Pro Community Angel Pro Community Angel
Moderator
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I have seen companies reversing recharges. And when we are at fault, they like to play games.

So, here in this case need to follow-up with Phonepe to reverse (thru CC or chargeback) it from Airtel. Not worth the effort I think if rech is in hundreds.
Super Stud Super Stud
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Mere sath bhi ek baar aisa hi kuch hua tha. Chaiya chaiya gane ko sunne ke liye 1 dabaye bola aur 30₹ kat gye. Paise wapas to ni aye par gana sunake papa ne khub peeta 
Deal Newbie Deal Newbie
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TheTeddy wrote:
Someone recharged my jio number with 25 rs...he called me and he was very rude .. he was pinging me on WhatsApp as well....he was talking as if it was my mistake... Blocked his number and moved on... !! Mistakes happen with everyone but ppl should know how to be polite...!!

Last year, someone had recharged my number. I was confused for a bit. 2 days later I got a call from a guy who said he went to recharge his number in one of those mobile shops and some mistake happen and my number got recharged (there's one digit difference between his and my number). He politely asked if I can recharge his number of the same plan.

I did that within 2 minutes. easy peasy.
Helpful Helpful
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singh.sourabh818 wrote:
Mere sath bhi ek baar aisa hi kuch hua tha. Chaiya chaiya gane ko sunne ke liye 1 dabaye bola aur 30₹ kat gye. Paise wapas to ni aye par gana sunake papa ne khub peeta 
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Deal Subedar Deal Subedar
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fixeye wrote:

Last year, someone had recharged my number. I was confused for a bit. 2 days later I got a call from a guy who said he went to recharge his number in one of those mobile shops and some mistake happen and my number got recharged (there's one digit difference between his and my number). He politely asked if I can recharge his number of the same plan.

I did that within 2 minutes. easy peasy.

^This.

Mistakes happen, sometimes painful mistakes teach us a lesson that we should never forget.

That amount is gone-water under the bridge. Just make sure in future you will check the number before recharging and move on.

You may try to call that number and tell I have made a mistake and learnt my lesson. However, if you are kind enough to recharge my number in future, it will make my day. I shall understand if you are unable to do so for any reason.

Then send an SMS so that the person will have your number.

Why negotiate with an expectation and make the pain of the mistake last longer? Sometimes a little faith in mankind will do wonders.

All the best!

Deal Newbie Deal Newbie
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these airtel marons, can someone help me i have reacharged to a wrong no and sent sms to 51619 &  59109 but both saying there no such service.  please help,,,,,,, airtel is very worst in this..

Deal Newbie Deal Newbie
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veenath.murali5840 wrote:

these airtel marons, can someone help me i have reacharged to a wrong no and sent sms to 51619 &  59109 but both saying there no such service.  please help,,,,,,, airtel is very worst in this..

which platform you used for this wrong airtel recharge ?
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