Help | ZestMoney incorrect loan in CRIF & Experian

Mobile Guru


ZestMoney has incorrectly reported loan to CRIF and Experian where as that loan (credit line) which I used was closed last year itself and yet they kept reporting it incorrectly. It has tanked my credit score remarkably. Feel like suing them. Is there a way it can be rectified on a Fasttrack basis?



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You should have regularly checked your credit score every month to check for any irregularities. 

ZestMoney is only a platform, it's BNPL partners lend/ issue money to customers. So check who the lender is, and contact the lender directly to rectify incorrect details and demand NOC to be issued to you. 

I see you are using OneScore, you can raise dispute within the app, it will take you to Experian website to continue with your dispute. 

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If you have Noc mail to zest grievances and request them to correct the mistake. However it will take approx 30-90days for reflection

PS - if you don't have NOC first request them for NOC before pulling RBI gun on there head

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