Flipkart support not removing GST details from account

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irajnish

https://cdn0.desidime.com/attachments/photos/812239/medium/IMG20221002214829.jpg?1664727528

Just to check how it works, I tried adding GST details(of a friend) in a product in my cart.

But now there is no, option to remove those GST details.
Also, whenever I try order something the GST details come already filled and checked.


This might result in mistakenly ordering  something with GST invoice.

I asked Flipkart twitter support to remove those details but they are playing Twitter Tennis with me now and replying with copy paste responses every time (that the issue has already been addressed)

Kya karna chahiye? 🙂
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Deal Major Deal Major
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check the in app chat support complain there

Benevolent Benevolent
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You can order and your friend can ignore to claim those bills. This happens a lot. Someone by mistake entered someone's gst number and is ordering stuff. Their ca suggested that they won't take claim.
Deal Subedar Deal Subedar
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In the order process, there is a checkbox to select if you want a GST invoice. You can deselect that option. Unless you want to replace the GST number with others, you can ignore the bills as they get active only if you claim them. 

Deal Subedar Deal Subedar
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I am not sure if it will work or not but enter wrong gst details and it should be replaced with current one. 

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TempAcc wrote:

In the order process, there is a checkbox to select if you want a GST invoice. You can deselect that option. Unless you want to replace the GST number with others, you can ignore the bills as they get active only if you claim them. 

Yes. the check box can be unchecked. But my point is that customer must have control over what data he wants to be shown/linked in his profile. Just like we can remove saved debit credit cards, saved addresses, etc there must be an option to remove saved GST details as well.

The least they can do is keep it unchecked when someone is placing an order.

This is a website flaw which flipkart needs to fix.

I was just trying how this GST things works, I did not even place an order with those details, and wham!! the GST details got permanently linked to my account. 
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kukdookoo wrote:
You can order and your friend can ignore to claim those bills. This happens a lot. Someone by mistake entered someone's gst number and is ordering stuff. Their ca suggested that they won't take claim.
Ok. Isn't there any difference between a GST incoice and a normal bill? Doesn't it effect warranty claim, since it's a business purchase?
Deal Subedar Deal Subedar
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irajnish wrote:
Yes. the check box can be unchecked. But my point is that customer must have control over what data he wants to be shown/linked in his profile. Just like we can remove saved debit credit cards, saved addresses, etc there must be an option to remove saved GST details as well.

The least they can do is keep it unchecked when someone is placing an order.

This is a website flaw which flipkart needs to fix.

I was just trying how this GST things works, I did not even place an order with those details, and wham!! the GST details got permanently linked to my account. 
Agreed, it's a pure coding flaw from their side. I hope they sort it out quickly.
Benevolent Benevolent
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irajnish wrote:
Ok. Isn't there any difference between a GST incoice and a normal bill? Doesn't it effect warranty claim, since it's a business purchase?

Normal bill is where they don't give itc credit and pay gst amount to govt. 

Gst bill means they give itc credit to purchaser and that person need to adjust that amount in his gst payment. 

Benevolent Benevolent
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irajnish wrote:
Ok. Isn't there any difference between a GST incoice and a normal bill? Doesn't it effect warranty claim, since it's a business purchase?

no difference in warranty even if u enter this gst number 24AABCA2804L1Z0

Deal Subedar Deal Subedar
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Use different flipkart account
Deal Cadet Deal Cadet
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they removed gst option from iphone 13 just 2 hr after sale started

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