https://www.desidime.com/discussions/how-many-of-you-got-wrong-order-from-a-restaurant-through-zomato-but-didn-t-get-any-refund?page=1#post_10309826
desiman
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Did u complain on X with pics
How many of you got wrong order from a restaurant through ZOMATO but didn't get any refund?
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I got a wrong order from chawla's 2 jail road delhi
Ordered mutton tikka roll instead got a very cheap quality seekh kebab roll.
When i complained this is what i got as a reply.
Ordered mutton tikka roll instead got a very cheap quality seekh kebab roll.
When i complained this is what i got as a reply.
We understand the frustration and inconvenience of receiving the wrong item, and we sincerely apologize
After carefully reviewing your concern, we regret to inform you that we are unable to process a refund in this instance. We request you drop a review on the restaurant page to help them serve better.
Guys is ZOMATO not equally responsible.
Why they asked me to share pics when they were not going to do anything
Guys is ZOMATO not equally responsible.
Why they asked me to share pics when they were not going to do anything
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https://www.desidime.com/discussions/how-many-of-you-got-wrong-order-from-a-restaurant-through-zomato-but-didn-t-get-any-refund?page=1#post_10309838
happened with me, I order butter paneer masala and Naan , but i received full grilled chicken and biryani😄.
In another time i received butter paneer masala instead of butter chicken
https://www.desidime.com/discussions/how-many-of-you-got-wrong-order-from-a-restaurant-through-zomato-but-didn-t-get-any-refund?page=1#post_10310877
It happens with both swiggy & zomato... Once in a while , u wont get refund even... U have to run after them... Twitter, emails, chats
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