How to check if BOB card is life time free?
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https://www.desidime.com/discussions/how-to-check-if-bob-card-is-life-time-free?post_id=10583663#post_10583663
Yup, it always is better to have a written confirmation.
https://www.desidime.com/discussions/how-to-check-if-bob-card-is-life-time-free?post_id=10583724#post_10583724
Customer care. Write them to their twitter handle
https://www.desidime.com/discussions/how-to-check-if-bob-card-is-life-time-free?post_id=10583901#post_10583901
TAKE WRITTEN as they can always deny
https://www.desidime.com/discussions/how-to-check-if-bob-card-is-life-time-free?post_id=10584127#post_10584127
Mail them to convert the card to LTF they will reply accordingly
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Ask them for confirmation on mail. Send mail to [email protected]