How to claim Full cashback on late delivery in Dominos

Super Stud
InvestPotato
Hi., Today i Order a pizza from dominos but the delivery man reached my location after 30+ minutes. After placing the order i got the confirmation that the pizza will reach and served out in 30 minutes. As contacted with the customer care, he said to contact the outlet manager, I got the phone number from the outlet manager from delivery man and when contacted he said the money will be refunded to me after 3-7 days, My question is Do someone received the cashback/refund after 3-7 days? Do i need to do something more to get the refund? or it will be automatically credited after 7 days?
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Deal Lieutenant Deal Lieutenant
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They either give offer for replacement or refund.

I usually took replacement.

Deal Subedar Deal Subedar
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Tweet Here – https://twitter.com/dominos...ia
With Your Order ID And Issue.
Rest Will Be Taken Care.

Deal Cadet Deal Cadet
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claim & get free Pizza stuck_out_tongue_closed_eyes

Deal Cadet Deal Cadet
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Cmkon man if he got late by 10-15 mins don't claim that. It gives negative rating on the delivery boy's service ,may get scolded/punished by outlet manger also.
Pro Community Angel Pro Community Angel
Moderator
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As much I agree to this, I somehow feel whenever we go little lenient, SPs take that as granted for rest of their services and customers.

Not saying about Dominos in particular, but nowadays experiencing shitty services from those apps who struggled once to be in the race. I don't know what brought them to the infamous Indian skin..?! 🤔
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Helpful Helpful
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think u r enjoying pizza and they have deducted 500rs from delivery boys salary , feel it rolleyes

Super Moderator Super Moderator
Moderator
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no they don’t deduct it from his salary AFAIK

Deal Subedar Deal Subedar
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They nvr refund. U might get pizza 🍕 again

Deal Newbie Deal Newbie
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Late ordered

Deal Lieutenant Deal Lieutenant
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…B Kind bro….i saw a domino guy helping a lady move her car which is blocking his bike…these things are not in their hand…some minutes are ok….think about the sadness on his face after getting a negative comment….cheers and forget it…
Entertainer Entertainer
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My friend too helped a women move her car which is blocking his bike, now see sadness on my friend’s face after getting late delivery stuck_out_tongue_winking_eye

Btw they don’t cut money from the delivery guy’s salary.

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Deal Newbie Deal Newbie
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My pizza was delivered too late and it was cold and not soft

Deal Newbie Deal Newbie
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how can I get my money get if the delivery has not come on time

Helpful Helpful
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dominos is increasing price from time to time... you can see the last six months...

and one more thing for late delivery dominos doesn't deduct anything from delivery person...

so i say you should always claim the free coupan or replacement as soon as possible..

in my case: in last some years delivery delayed by more than 10 min, in one case order was delivered after 4 after and that is also cold.. after contacting them they said you can get free replacement of the same order next time but they never provided it.. one time i asked replacement after 10 days they denied saying new month is started we can't give you anything... next time they denied saying one week is passed.. next time they denied saying there manager is changed... complained multiple times no help..

so now a days if the order is late by 5 min i call the manager and asked for coupan or replacement on the very next day...

they claim 30 minute or free but they will always deny it saying some bullshit... so next time your order is delayed asked for coupan or replacement as soon as possible.. if they deny complaint through mail..

Deal Cadet Deal Cadet
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Recently one of my order was delayed by more than 45 mins but on Website it shows timely delivered. I think Dominos is cheating here.

Also, i have made several complaints but no response even on twitter. All they say is they will contact. 

Deal Newbie Deal Newbie
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Recently one of my order was delayed by more than 45 mins but on Website it shows timely delivered. I think Dominos is cheating here.

Also, i have made several complaints but no response even on twitter. All they say is they will contact

Deal Newbie Deal Newbie
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Recently one of my order was delayed by more than 45 mins but on Website it shows timely delivered. I think Dominos is cheating here.

Also, i have made several complaints but no response my order number is DPI66661😡

Deal Lieutenant Deal Lieutenant
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They are not allowing this service for more than 4 pizza on single order.

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