How to get the refund from amazon

Deal Subedar

Dear Dimers
Recently i brought a product from amazon which is not compatible for my macbook. Now when i tried returning the product it says only you can exchange the product.
This product is compatible with latest macbook air. Mine is 2017 model.
Kindly help me get the refund from amazon.

4 Dimers
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Budding Star Budding Star
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Request Customer Care via email, explain them they will consider your request of return for refund instead of replacement. If you get negative response from them, again send another new email next day. Because it totally depends on the Agent who attending your email.

Deal Colonel Deal Colonel
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while purchasing, you need to check whether it is returnable or not.

As amazon is customer centric… you need not be worried about, they will help you.

Deal Cadet Deal Cadet
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Exchange once and then you will get the return option second time